11 beste Stellen als service representative in köln, nw – aktuell auf Personalsuche

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Customer Service Representative - Langenfeld, Germany

Eastman Chemical Company -
Langenfeld

Jetzt bewerben

Details zur Stelle

vor 11 Tagen

Qualifikationen

Vertrieb
Kundenberatung
SAP
ERP-Systeme
Logistik
Bachelor
SAP ERP

Vollständige Stellenbeschreibung

Job Requisition ID: 56744

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive company, Eastman employs approximately 13,000 people around the world and serves customers in more than 100 countries. The company had 2025 revenue of approximately $8.8 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com.

The Role

As Customer Service Representative (CSR) you continuously strive for an optimal Order Management process. As primary contact for our customers you will be making sure that everything is arranged to guarantee on-time deliveries. In some cases you will also be responsible for the coordination of the logistic processes. As first point of contact you will not only handle order entry but also manage customer inquiries, complaints, service level issues and you will be screening actual orders against the forecast. By monitoring and obtaining customer - and market trends, you are the source of competitive intelligence and valuable market insights. Because the products portfolio is diverse and complex, your priorities will change daily.

Location: Langenfeld, Germany with office attendance from Monday - Thursday (Friday optional working from home).

This is who you are

As Customer Service Representative you are open minded, stress resistant, proactive and you like challenges and multicultural environments. By utilizing your cultural awareness you know how to adapt to specific needs and you are excellent in managing expectations and relations.
You have a natural way of convincing people, combined with a logic mindset and a drive to get things done in the most efficient way. Needless to say, that in your opinion the customer is always king!

Qualifications

Bachelor’s Degree or equivalent;
Previous experience in Customer Service, Supply Chain or Internal Sales experience in an International environment is preferred;
Experience with SAP / ERP system is preferred;
Knowledge of logistics processes and INCO terms plus related customs procedures and documentation;
Fluent in English and Germany are required, both verbal and written. Additional language is preferred;
Good analytical skills.

Eastman Chemical Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, pregnancy, veteran status or any other protected classes as designated by law.

Eastman is committed to creating a highly engaged workforce, where everyone can contribute to their fullest potential each day.

Job Segment: Logistics, Supply Chain, Customer Service Representative, Application Developer, Operations, Customer Service, Technology

Jetzt bewerben

Erweiterte Suche

service representative Jobs in köln, nw

Customer Service Representative - Langenfeld, Germany

Junior Sales & Key Account Manager – Germany

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Sales Development Representative (all genders)

Senior Research Scientist - Analytical Development (SynTD)(m/w/d)

Digital Sales Manager / Vertriebsmitarbeiter im Außendienst (m/w/d)

Key Account Manager Embedded – Cologne (Remote)

PROGRAMME MANAGEMENT OFFICER, P4

Business Development Representative

Consultant: Science, Technology and Innovation

Ich möchte aktuelle Job-E-Mails für Stellen als service representative in köln, nw erhalten

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