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Supervisor (m/f/d) Berlin KaDeWe

Christian Dior Couture -
Berlin

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Details zur Stelle

Vollzeit | Befristeter Vertrag

Qualifikationen

Gastgewerbe
Englisch
Agile
Zeitmanagement

Vollständige Stellenbeschreibung

Position

“ Whatever you do — for work or pleasure — do it with passion! Live with passion!” Christian Dior

Christian Dior Couture offers more than a beautiful brand to our clients; We invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.

For our boutique in Berlin KaDeWe , we are looking for a Supervisor with passion and drive. As a member of our team, you are responsible for supervising the team, excellent customer care and service quality according to our current standards . You are the ambassador of the Maison Christian Dior and make every customer feel welcomed and cherished on an exclusive level.

Job responsibilities

Management

Supervise the day-to-day operations within the team
Manage the integration of new joiners and help manager to assign responsibilities
Share ideas regularly and follow up the tasks delegated by the manager
Organizing regular team meetings and sales training sessions
Spot Coaching with the team on the sales ceremony
Improve synergies with other boutiques

Supervising Performance & Sales

Maintaining the customer database and customer relationship management (CRM)
Achieve sales target by mastering the use of selling techniques, clienteling and product knowledge
Contribute to the global team performance by being a Role Model
Know targets (by product category) in terms of daily, weekly and monthly sales in order to push the sales team and motivate them
Selling and guiding the team on the sales ceremony
Collecting information regarding product trends & client needs

Floor Management

Customer reception, advice and support as well as fulfilment of special needs and wishes of our customers
Dedicate a large part of your time on the sales floor
Guarantee the transmission of the passion for the Brand within the department
Optimize relationship with customers through regular contacts
Ensure the upkeep of the selling space and the image of the store

Retail Operations

Organize and contribute to stock management
Be available for supporting the sales and handle with payments when necessary
Control and maintain floor display area and merchandise
Processing and checking incoming goods, carrying out inventories and minimizing stock and warehouse shortages

Profile

3+ years of experience in retail or hospitality environment
Strong drive for business results with a passion for creativity, fashion and the Maison
Strong communication skills, empathy, and agile mindset
Ability to develop lasting relationships with people through strong communication
Provide outstanding customer service including in person, over the phone and through electronic communication
Prioritization and time management skills in a fast-paced environment
Fluent in German and English, another language on top is a plus

Additional information

The opportunity to join the LVMH Group (Louis Vuitton Moët Hennessy), the world leader in high-quality and luxury products. We are working in an international environment with passionate people and amazing development opportunities – as we follow the lifelong learning approach.

Working at Dior is not only about entering the world of exclusive luxury, it also offers lovely benefits.

Holiday entitlement of 6 weeks per year
Lunch benefit of 100 € net per month
Public transportation support of 100 € net per month
Additional day off on birthday
Access to Corporate Benefits
Special Employee conditions after successful completion of probation period
Referral Program Bonus “Talents are knowing good Talents”
Opportunities for further training and development
Career opportunities within the LVMH Group

We are already looking forward receiving your application!

CHRISTIAN DIOR
MAISON

“Whatever you do – whether for work or pleasure – do it with passion! Live with passion,” wrote Christian Dior.
Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. The young Normandy native and several friends opened an art gallery when he was just 23. In 1938 he learned the métier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong. Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy. His visionary spirit celebrated and enchanted women the world over. In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams.

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founding forward Jobs in berlin

Supervisor (m/f/d) Berlin KaDeWe

Growth Marketing Manager France (all genders)

External Lecturer on a fee basis Financial and Managerial Accounting f/m/d

External Lecturer on a fee basis Artificial Intelligence f/m/d

(Senior) Product Manager - Regulatory Technology (m/f/x)

Store Manager (m/w/d) - Designer Outlet Berlin

(Mid/Senior) Strategic Buyer / Purchasing Manager (all genders)

Team Lead - Cloud Administration (m/f/x)

Lead Backend Engineer (m/f/x)

Senior Backend Engineer - AI Systems (m/f/x)

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CHRISTIAN DIOR MAISON

CHRISTIAN DIOR
MAISON