20 beste Stellen als engineer/cloud engineer (all genders) in frankfurt am main, he – aktuell auf Personalsuche

L2 ITSM Support Engineer
Matrix42 —Frankfurt am Main
- Vollzeit
- Azure
- Informatik
- Scripting
- Flexible Arbeitszeiten
Direkt bewerben
Equity Platform AI Engineer (f/m/d)
Allianz —Frankfurt am Main
- Vollzeit
- Doktorat
- Informatik
- Master
- Flexible Arbeitszeiten
Senior Global IT Operations Lead
Emma – The Sleep Company —Frankfurt am Main
- Vollzeit
- Hybrides Arbeiten
- Azure
- Informatik
- Microsoft Office
Virtual Systems Engineering (VSE)
Extreme Networks —Frankfurt am Main
- Vollzeit
- Hybrides Arbeiten
- Azure
- Informatik
- AWS
Direkt bewerben
Team Leader Network Operational Center
Ribbon Communications —Oberursel
- Vollzeit
- Azure
- AWS
- Bachelor
11 Tage
Presales Systems Engineer – Public Sector Regional
Fortinet —Frankfurt am Main
- Vollzeit
- Vertrieb
- Englisch
- Windows
Senior Data Engineer (f/m/d) - Investment Platforms
Allianz —Frankfurt am Main
- Vollzeit
- Informatik
- Datenbanken
- SQL
- Flexible Arbeitszeiten
Academic Success Manager EMEA (12 months FTC)
Aveva —Frankfurt am Main
- Vollzeit
- Unternehmensentwicklung
- Organisationstalent
- Zeitmanagement
- Aufstiegsmöglichkeiten
11 Tage
Senior software Engineer
SimCorp A/S —Bad Homburg vor der Höhe
- Vollzeit
- Azure
- DevOps
- Agile
- Flexible Arbeitszeiten
3 Tage
AI Solutions Architect & Services Owner (f/m/d)
Allianz —Frankfurt am Main
- Vollzeit
- Azure
- Informatik
- DevOps
- Flexible Arbeitszeiten
Power Platform/Copilot (Senior) Technical Consultant (m/w/d)
NTT DATA —Bad Homburg vor der Höhe
- Vollzeit
- Hybrides Arbeiten
- Englisch
- Mit Reiseanteil
- APIs
Power Platform/Copilot (Senior) Technical Consultant (m/w/d)
NTT Ltd —Bad Homburg vor der Höhe
- Vollzeit
- Hybrides Arbeiten
- Englisch
- Mit Reiseanteil
- APIs
Senior Full-Stack Developer - React & Azure Serverless (m/f/d)
Wingcopter GmbH —Weiterstadt
- Vollzeit
- Azure
- Informatik
- Master
- Kostenloser Parkplatz
- Flexible Arbeitszeiten
Senior Sales Associate - Data, Feeds and Cloud Services
LSEG (London Stock Exchange Group) —Frankfurt am Main
- Vollzeit
- Vertrieb
- Präsentationserfahrung
- Kommunikationsfähigkeit
Enterprise Business Development Manager
Super Micro Computer —Frankfurt am Main
- Vertrieb
- Unternehmensentwicklung
- Künstliche Intelligenz
Partner Manager
ServiceNow —Frankfurt am Main
- Vollzeit
- Homeoffice
- Vertrieb
Direkt bewerben
Team Lead / Product Owner, Finance Data Platform (f/m/d)
Allianz —Frankfurt am Main
- Vollzeit
- Agile
- Wirtschaft
- Erfahrung im Bankwesen
- Flexible Arbeitszeiten
4 Tage
Senior Finance Analyst
Emma – The Sleep Company —Frankfurt am Main
- Vollzeit
- Hybrides Arbeiten
- Doktorat
- Informatik
- Master
1 Tag
Pre-Sales Business Consultant - Retail/Media/Pharma/Chemical
Fortinet —Frankfurt am Main
- Vollzeit
- Vertrieb
- Englisch
- Bachelor
Program Director - Professional Services - German Speaking
ServiceNow —Frankfurt am Main
- Vollzeit
- Hybrides Arbeiten
- Projektmanagement
- Mit Reiseanteil
- Agile
Direkt bewerben

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L2 ITSM Support Engineer

Matrix42 -
Frankfurt am Main

Direkt bewerben

Details zur Stelle

Vollzeit

Leistungen

Jobticket
Flexible Arbeitszeiten

Qualifikationen

Azure
Informatik
Microsoft SQL Server
Technischer Support
Scripting
Erfahrung in der IT
PowerShell
Active Directory

Vollständige Stellenbeschreibung

Your mission

Support our customers in the ESM environment Network management
Act as first contact for technical support, resolving incidents efficiently
Troubleshoot issues in your solution area, escalating complex cases
Communicate effectively with customers and partners on issue status and resolution
Document solutions and contribute to the knowledge base
Work closely with Cloud, Services, Engineering and other internal teams
Support process improvements
Coordinate or escalate major incidents when needed

Your profile

MUST HAVES

Degree in IT, Computer Science, or related field
Previous experience from working in the technical support
Very good knowledge of IT infrastructure, SQL Server/Databases, Active Directory and Cloud services (like Microsoft Azure)
Experience with cloud troubleshooting and ITSM tools (e.g., Matrix42 solutions)
Familiarity with ITIL principles
Strong problem-solving and communication skills
Business German level, Fluent in English
Able to manage multiple tasks in a dynamic environment
“We love customers!” -mindset
First experience in using AI at work

NICE TO HAVE

Knowledge of network, Internet technologies and their protocols
First Knowledge in scripting such as PowerShell
Experience in ESM support

Why us?

Matrix42 is a leading provider of digital workspace management solutions, specializing in software that streamlines IT operations, enhances security, and optimizes digital experiences for businesses. The company offers innovative tools for managing endpoints, software assets, and service desks, empowering organizations to manage their IT infrastructure and improve productivity efficiently. With a focus on automation and integration, Matrix42 helps companies navigate the complexities of modern IT environments, ensuring smooth operations and a seamless user experience.

As a Technical 2nd Level Support Engineer at Matrix42, you’ll manage technical incidents and ensure timely resolution for our customers and partners. Specializing in a specific solution area, you’ll deliver high-quality support, communicate clearly, and collaborate with internal teams to enhance service experience.

Our Benefits

We could tell you all about the free fruit and drinks in the office, that you will have flexible working hours, 30 days of vacation or that remote work is part of everyday life. But in our eyes, that's not a benefit, it's standard. Here are some of our benefit offers:

Learning & Development Opportunities - Up to 6 additional days off for personal or professional development
One Social Day for you to assist in social settings or attend events that help improve our environment
Bicycle leasing, the contract, and insurance will run through us
The possibility to choose an additional benefit that works for you either a fitness membership, job ticket, retirement plan, or a monetary bonus

And many more... ask us about it!

Your contact person

Send us your application IN ENGLISH, including your salary requirements and earliest possible starting date, directly through our online portal via the "APPLY NOW" button. If you have any questions, please do not hesitate to contact Diane Djongoue.

We would like to know that MATRIX42 can only accept applications online via the applicant portal in connection with our applicant management system because of the currently valid EU data protection regulations.

We are an equal opportunity employer. We welcome applications from all genders and do not discriminate on the basis of gender, gender identity, age, disability, ethnic origin, religion or belief, or sexual orientation.

About us

Our ambition is to be the European choice in service management!

By using our platform, customers can manage IT and business processes, assets, endpoints, and identities for improved productivity, agility, security, and employee experience. By enabling digital working environments and IT self-service through holistic integration and automated processes, we digitalize and automate our customers' everyday tasks. Join our diverse team of 600 professionals spread across Europe.

Our high performers culture is built on strong values (We love customers, Make it happen, Better every day, With respect), with customer success as our top priority. We support your personal and professional growth, helping you reach your full potential through personalized goals. Join us on a journey where you can thrive in both your career and life.

We are committed to building an inclusive and diverse workplace, and we welcome applications from all individuals, regardless of gender, age, disability, ethnic or social origin, religion or belief, sexual orientation, or identity.

Direkt bewerben

Erweiterte Suche

engineer/cloud engineer (all genders) Jobs in frankfurt am main, he

L2 ITSM Support Engineer

Equity Platform AI Engineer (f/m/d)

Senior Global IT Operations Lead

Virtual Systems Engineering (VSE)

Team Leader Network Operational Center

Presales Systems Engineer – Public Sector Regional

Senior Data Engineer (f/m/d) - Investment Platforms

Academic Success Manager EMEA (12 months FTC)

Senior software Engineer

AI Solutions Architect & Services Owner (f/m/d)

Power Platform/Copilot (Senior) Technical Consultant (m/w/d)

Power Platform/Copilot (Senior) Technical Consultant (m/w/d)

Senior Full-Stack Developer - React & Azure Serverless (m/f/d)

Senior Sales Associate - Data, Feeds and Cloud Services

Enterprise Business Development Manager

Partner Manager

Team Lead / Product Owner, Finance Data Platform (f/m/d)

Senior Finance Analyst

Pre-Sales Business Consultant - Retail/Media/Pharma/Chemical

Program Director - Professional Services - German Speaking

Ich möchte aktuelle Job-E-Mails für Stellen als engineer/cloud engineer (all genders) in frankfurt am main, he erhalten

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