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TikTok Shop - Account Manager (Multiple Categories)

TikTok -
Düsseldorf

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Details zur Stelle

Qualifikationen

Vertrieb
Kundenberatung
E-Commerce
Unternehmensentwicklung
Account Management
Verhandlungsgeschick

Vollständige Stellenbeschreibung

Global Operations

TikTok Shop - Account Manager (Multiple Categories)

Location
:

Düsseldorf

Employment Type
:

Regular

Job Code
:

A249095A

Responsibilities

The authenticity of TikTok has created a new way for brands and merchants to meaningfully connect with creators and the community. Through an innovative E-commerce platform that helps shoppers discover and purchase products within the app, TikTok E-commerce enhances promotion and sales for merchants and brands with an entertaining user experience. We are committed to supporting merchants and creators through our safe and trusted shopping platform.

We are looking for someone with an entrepreneurial spirit, who is adaptable, collaborative, and is able to work with a number of merchants, and internal stakeholders in a fast paced and exciting environment.

Role & Responsibilities

Focus is on acquisition and incubation of new sellers
Responsible for one of the following categories: Home & Living, Electronics, or FMCG
Map the category landscape, and define priority on which segment to be developed in collaboration with partners
Build the category/sub-category and a clear roadmap to manage long-tail partners
Plan, execute and maintain category performance
Partners acquisition and onboarding: identify potential partners, build onboarding solutions (including business model suggestions, creator affiliation, partners education) and set up their mid and long term account plan and help them grow their business sustainably on the platform
Work cross functionally with internal teams and external service vendors to help partners with content on platform
Own internal projects to contribute to the category’s ecosystem as a whole (including campaigns, product launches, B2B marketing)
Come up with initiatives to continuously improve competitiveness advantage

Qualifications

Minimum Qualifications

1+ years of relevant work experience in Business Development/Sales/Account Management/New Seller or User Acquisition, or equivalent fields
Strong interpersonal skills, excellent communication and negotiation skills, logical thinking, and analytical skills
Customer service orientation and experience working in a client-facing capacity
Strong sense of social content (livestream and short-video is a preference)
Fluent in English and German to ease communication with German stakeholders

Preferred Qualifications

Strong network of German selling partners and strong knowledge of the Germany e-commerce category industry landscape, consumer demands, or digital evolution
Eager to win, growth driven, business mindset, result driven
Collaborative and open to changes and challenges and learn
A fast learner with a good sense of judgment and original thinking
Ability to thrive in ambiguity and adapt to change quickly

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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TikTok Shop - Account Manager (Multiple Categories)

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