20 beste Stellen als technical support engineer in dresden – aktuell auf Personalsuche

Senior Manager, Field Service - Europe
ASM International —Dresden
- Vollzeit
- Management-Erfahrung
- Master
- Bachelor
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Exyte GmbH —Dresden
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Senior Staff Application Engineer for Circuit Simulation (f/m/div)
Infineon Technologies AG —Dresden
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Exyte GmbH —Dresden
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Senior Project Engineer Instrumentation & Controls BESS d/f/m
RWE Technology —Dresden
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European Semiconductor Manufacturing Company (ESMC) —Dresden
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Team Lead Analog & Mixed-Signal IC Design
Racyics GmbH —Dresden
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Systems Integration Engineer Radar (m/f/d)
ROHDE & SCHWARZ GmbH & Co. KG —Dresden
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Reliability Engineer for BEoL/MoL
GLOBALFOUNDRIES —Dresden
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- Master
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5 Tage
Bulk & Specialty Gas Systems Engineer (GDS) (m/f/d)
European Semiconductor Manufacturing Company (ESMC) —Dresden
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Senior Equipment Hook-Up Engineer (m/f/d)
European Semiconductor Manufacturing Company (ESMC) —Dresden
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Emerson —Dresden
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Senior Application Engineer/Customer Facing
Ferroelectric Memory GmbH —Dresden
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Direkt bewerben
Internship: 6G Wireless Communications Prototyping
Emerson —Dresden
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Sales Account Manager (DACH Region)
Shellback Semiconductor Technology, LLC —Dresden
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Senior Technical Leader – System design (m/f/d)
GE Vernova —Dresden
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Emerson —Dresden
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Senior Engineer – Verification
Microchip Technology —Dresden
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Slurry Distribution Systems Engineer (SDS) (m/f/d)
European Semiconductor Manufacturing Company (ESMC) —Dresden
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Senior Engineer – Validation and Design
Microchip Technology —Dresden
- Vollzeit
- Doktorat
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- Master

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technical support engineer jobs near dresden

Senior Manager, Field Service - Europe

ASM International -
Dresden

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Details zur Stelle

Vollzeit

Qualifikationen

Management-Erfahrung
Master
Bachelor
Produktion

Vollständige Stellenbeschreibung

Manager

Field support – Service and process

Germany > Dresden

Full-time

Bachelors

25-50%

Step into a career with ASM, where cutting edge technology meets collaborative culture.

For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.

Position Summary

As Senior Manager, Field Service, you will be responsible for maintaining positive customer relationships while providing highly valued services and support to ASM customers. You will lead a team of service operations managers and field service engineers to provide world class customer service to ensure positive outcomes for ASM end users and technology buyers across a diverse set of customers in Europe. This position is relied upon by a number of senior leaders and executive management stakeholders for delivering on both customer satisfaction initiatives and key business results.

Roles and Responsibilities

Manage Europe regional field service for all ASM products and services.
Create /sustain a work environment and culture where safety and quality is top priority
Create/sustain a work environment and culture where mutual trust, respect, and open communication is highly valued
Responsible for development of service leaders/ service engineers and performance is proactively managed through real time coaching and corrective actions as necessary
Ensure all leadership and senior technical individual contributor pipeline plans are actively managed
Full accountability for service and spares quarterly revenue forecast and forecast accuracy KPI
Full accountability for service and spares P&L performance to meet annual operational plan deliverables
Full accountability for meeting service operational KPI’s to meet annual operational plan deliverables
Full accountability for workforce sizing to meet customer investment cycle and establishing workforce needs as part of annual operating plan setting.
Responsible for contributing to the development and execution of strategic business initiatives to achieve revenue, margin, and market share growth within the service and spares business areas.
Must be able to influence other senior leaders and executives through clear, concise, and cognitive communication with all relevant data

Education Bachelors or Master’s Degree in an engineering field required

Required Experience & Expertise

At least +15 years of experience in semiconductor industry supporting complex capital equipment and process technology support.
+10 years in a leader/ people management role, we are looking for an excellent leader to take our service organization to the next level
Extensive knowledge and experience with customer satisfaction, service & spares business, and or account management, preferably within the semiconductor industry.
Knowledge of Thin film / Metal / Diffusion deposition systems
Good communication skill with customer R&D, Manufacturing with understanding of technology and the Products.
Keep interest in new technology in semiconductor device manufacturing.
Excellent interpersonal and influencing skills in a fast, ethical and result-oriented environment.

Apply today to be part of what’s next.

We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.

To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.

ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.

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Erweiterte Suche

technical support engineer Jobs in dresden

Senior Manager, Field Service - Europe

Senior Space Manager (m/f/d)

Senior Staff Application Engineer for Circuit Simulation (f/m/div)

Senior Engineer Electrical (f/m/d)

Senior Project Engineer Instrumentation & Controls BESS d/f/m

Senior Architectural & Real Estate Management Engineer (m/f/d)

Team Lead Analog & Mixed-Signal IC Design

Systems Integration Engineer Radar (m/f/d)

Reliability Engineer for BEoL/MoL

Bulk & Specialty Gas Systems Engineer (GDS) (m/f/d)

Senior Equipment Hook-Up Engineer (m/f/d)

Senior Hardware Digital Engineer (m/f/d)

Senior Application Engineer/Customer Facing

Internship: 6G Wireless Communications Prototyping

Sales Account Manager (DACH Region)

Senior Technical Leader – System design (m/f/d)

Internship: AI-based Test & Measurement Workflows

Senior Engineer – Verification

Slurry Distribution Systems Engineer (SDS) (m/f/d)

Senior Engineer – Validation and Design

Ich möchte aktuelle Job-E-Mails für Stellen als technical support engineer in dresden erhalten

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