20 beste Stellen als chat agent in berlin – aktuell auf Personalsuche

Customer Support Agent (m/w/d) - Kundendienstmitarbeiter
SKAIZen Group —Berlin
- 2.300 € – 2.500 € pro Monat
- Teilzeit
- Hybrides Arbeiten
- Hochschulreife
Direkt bewerben
Founder's Associate
CEF AI —Berlin
- 50.000 € – 70.000 € pro Jahr
Copilot Cloud Solution Architect (German-speaking) (M/F/D)
Concentrix —Berlin
- Vollzeit
- Homeoffice
- Azure
- Microsoft Outlook
- JavaScript
Customer Success Manager | Onboarding and Experience (m/w/d)
Superchat —Berlin
- Englisch
- Betriebswirtschaftslehre
- Wirtschaft
- Weiterbildungsprogramme
Direkt bewerben
Enterprise Account Executive
Synthflow AI —Berlin
- Vollzeit
- Hybrides Arbeiten
- Vertrieb
- Künstliche Intelligenz
Founding Design (Engineer)
telli —Berlin
- 75.000 € – 160.000 € pro Jahr
- Vollzeit
Growth Marketer
Synthflow AI —Berlin
- Vollzeit
- Hybrides Arbeiten
- Vertrieb
- Künstliche Intelligenz
- Marketing
Senior Consultant Conversational AI / AI-Agents (m/w/d)
Deloitte Consulting GmbH —Berlin
- Online-Bewerbung
- CRM-Software
- Informatik
- Englisch
- Weiterbildungsprogramme
- Aufstiegsmöglichkeiten
Danish-speaking Customer Support Agent - iGaming Company in Malta
Next Job Abroad —Berlin
- Wochenendarbeit möglich
- Hybrides Arbeiten
- Kundenberatung
Direkt bewerben
Finnish-speaking Night Shift Customer Support Agent - iGaming Company in Malta
Next Job Abroad —Berlin
- Vollzeit
- Hybrides Arbeiten
Direkt bewerben
Senior Data Scientist – Python, ML & Signal-Processing
DATATRONiQ —Berlin
- Doktorat
- Informatik
- Englisch
Product Manager | Core (m/f/d)
Superchat —Berlin
Direkt bewerben
Technical Recruiter
ElevenLabs —Berlin
- Vollzeit
- Homeoffice
- Forschungserfahrung
- Recruiting
- Reisekostenerstattung
Exiting German-speaking Customer Support Agent Role to Beautiful City of Athens.
Next Job Abroad —Berlin
- Informatik
- Windows
- SharePoint
Direkt bewerben
Finnish speaking Customer Support Agent in Malta
Next Job Abroad —Berlin
- Vollzeit
- Hybrides Arbeiten
- Kundenberatung
- Umzugskostenzuschuss
Direkt bewerben
Sales Development Representative, DACH market - Berlin
Aircall —Berlin
- Vollzeit
- Vertrieb
- Künstliche Intelligenz
- Zeitmanagement
Lead VOIP Engineer (FreeSWITCH & Kamailio)
Synthflow AI —Berlin
- Vollzeit
- Hybrides Arbeiten
- Linux
- Künstliche Intelligenz
- Python
AI Innovation and Enablement Specialist
Lovehoney Group —Berlin
- Vollzeit
- Hybrides Arbeiten
- Master
- Bachelor
- Künstliche Intelligenz
Direkt bewerben
4 Tage
HörakustikerIn/ Manager Einkauf & Operations (m/w/d)
MySecondEar Audiology Group GmbH —Berlin
- Teilzeit
- Kundenberatung
- Aufstiegsmöglichkeiten
Direkt bewerben
Engineering - Internal AI Transformation
ElevenLabs —Berlin
- Vollzeit
- Homeoffice
- DevOps
- Systemdesign
- Master
- Reisekostenerstattung

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Customer Support Agent (m/w/d) - Kundendienstmitarbeiter

SKAIZen Group
Berlin

Direkt bewerben

Details zur Stelle

Teilzeit
2.300 € – 2.500 € pro Monat

Qualifikationen

Hochschulreife

Vollständige Stellenbeschreibung

The primary objective of the Customer Support Agent position is to aid our customers with any inquiries or issues they may encounter concerning their accounts, while striving to achieve the most favorable resolution for them. This encompasses assisting customers via various communication channels, including phone calls, emails, live chats, and written correspondence.

Primary Responsibilities and Duties:

Listen attentively and comprehend the circumstances and requirements of customers
Answer all customer inquiries through LiveChat, Phone, Email, and Letter
Achieve your individual daily objectives as established by the Customer Relations Manager
Address customers' minor complaints swiftly and effectively, ensuring the resolution is beneficial for both the customer and the company
Respond to inquiries from customers in the application phase, assisting them in progressing with their application promptly and supporting them
Aid customers facing financial difficulties who are unable to fulfill their repayment obligations
Recognize the needs of vulnerable customers
Update customer accounts according to all information received from any mode of communication
Ensure that all interactions with customers are clear and comprehensible, and where necessary, tailored to meet the customer’s needs
Continuously strive to enhance the quality of communication, ensuring customers are treated equitably to achieve favorable outcomes
Operate within the quality assurance standards and perform the standard compliance checks
Comply with the SMCR conduct regulations

Candidate Profile / Competencies / Qualifications and Characteristics:

Approachable, empathetic, and considerate.

Accurate attention to detail.

A team player who can demonstrate initiative.

Ability to manage one's own workload and meet company targets.

Excellent customer service - the capability to provide solutions.

Approachable, empathetic, and considerate.
Accurate attention to detail.
A team player who can demonstrate initiative.
Ability to manage one's own workload and meet company targets.
Excellent customer service - the capability to provide solutions.
Proficient in computer use.
Outstanding administrative and strong organizational skills.
You must conduct yourself with integrity.
The ability to remain calm under pressure.
You must act with due care, skill, and diligence.
You must be open and cooperative with the FCA and other regulatory bodies.
You must give due regard to the interests of customers and treat them fairly.
You must strive to achieve positive customer outcomes specifically concerning;
- Affordability
- Sustainability
- Customer understanding
- High levels of customer support.

Job Type: Part-time
Part-time hours: 20-25 per week

Pay: 2.300,00€ - 2.500,00€ per month

Education:

High school or equivalent (Required)

Language:

English (Required)

Work Location: Hybrid remote in 10719 Berlin

Direkt bewerben

Erweiterte Suche

chat agent Jobs in berlin

Customer Support Agent (m/w/d) - Kundendienstmitarbeiter

Founder's Associate

Copilot Cloud Solution Architect (German-speaking) (M/F/D)

Customer Success Manager | Onboarding and Experience (m/w/d)

Enterprise Account Executive

Founding Design (Engineer)

Growth Marketer

Senior Consultant Conversational AI / AI-Agents (m/w/d)

Danish-speaking Customer Support Agent - iGaming Company in Malta

Finnish-speaking Night Shift Customer Support Agent - iGaming Company in Malta

Senior Data Scientist – Python, ML & Signal-Processing

Product Manager | Core (m/f/d)

Technical Recruiter

Exiting German-speaking Customer Support Agent Role to Beautiful City of Athens.

Finnish speaking Customer Support Agent in Malta

Sales Development Representative, DACH market - Berlin

Lead VOIP Engineer (FreeSWITCH & Kamailio)

AI Innovation and Enablement Specialist

HörakustikerIn/ Manager Einkauf & Operations (m/w/d)

Engineering - Internal AI Transformation

Ich möchte aktuelle Job-E-Mails für Stellen als chat agent in berlin erhalten

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