20 beste Stellen als passenger service in berlin, be – aktuell auf Personalsuche

Digital technologies are significantly transforming the legal market – and this development will only accelerate in the years to come. Flightright, Chevalier and freem form the Allright Group! We are at the forefront of Legal Tech automation and provide legal support to air passengers facing issues with airlines, as well as in the fields of traffic and labor law.

Our French-speaking Operations Team at Flightright is growing! We are one of the core teams within the company. Every day, we stand up for the rights of our customers and are their first point of contact for questions and challenges. With our hands-on mentality and drive to continuously improve, we always find the best solutions – even for the most complex cases.

Are you ready to join us and become part of a fun, ambitious, and purpose-driven team?

We are looking for YOU as our Customer Advocate (x/f/m) – France!

Why us?

Modern working routine with a homeoffice option - 5-day week divided into 2 days in our Berlin office on site and 3 days in our home office. No work on the weekends!
In addition to your vacation, you are entitled to workation days where you can work 100% remotely
Diversity is more then important to us! We are looking for people with various cultures, ethnicities, gender identities and beliefs
You can look forward to work in a friendly, courteous and motivated team
Exciting and monthly employee events regarding our culture & value as well as team trips, summer camps and workshops await you
We support you with a discount for urban sports, public transport, or bike leasing. Corporate discounts are included and much more
Feedback & Recognition - Special projects are awarded the APA Award every quarter, performance feedback is available with your teamlead every six months

Your mission

You are the main point of contact for our French customers and guide them throughout their entire case journey
You communicate with airlines, external lawyers, and our partner law firms
You assess incoming cases and support the initial legal evaluation
You contribute your own ideas to improve and optimize our operational processes
You support cross-functional projects and help further develop our services

Your profile

You have a strong interest in consumer protection and are eager to quickly dive into new and complex topics
You have excellent communication skills and express yourself clearly and professionally
You work independently, reliably, and take ownership of your tasks
You are highly self-motivated and able to manage multiple priorities effectively
You are fluent in French (C2 level) and have very good English skills – German is a plus, but not required

Apply now!

#premium

Leistungen:

Betriebliche Weiterbildung
Firmenevents
Flexible Arbeitszeiten
Homeoffice-Möglichkeit
Kostenlose Getränke
Mitarbeiter-Rabatt
Preisnachlässe auf Produkte/Dienstleistungen des Unternehmens

Bewerbungsfrage(n):

What is your salary expectation? (Annual/gross)

Sprache:

Französisch (Erforderlich)
Englisch (Erforderlich)

Arbeitsort: Zum Teil im Homeoffice in 10245 Berlin-Friedrichshain

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