20 beste Stellen als customer support agent remote in berlin – aktuell auf Personalsuche

Associate Technical Success Manager - EMEA
Qdrant —Berlin
- Vollzeit
- Homeoffice
- Azure
- AWS
- Künstliche Intelligenz
- Flexible Arbeitszeiten
Direkt bewerben
2 Tage
Founders’ Associate Intern (m/f/d)
akirolabs —Berlin
- Vollzeit
- Microsoft Powerpoint
- Microsoft Outlook
- Textverarbeitung
Direkt bewerben
Senior FinOps & Cloud Analyst
Qdrant —Berlin
- Vollzeit
- Homeoffice
- SQL
- Python
- Flexible Arbeitszeiten
Direkt bewerben
Senior Project Manager - Automotive Warranty and Services (f/m/x)
AUTO1 Group —Berlin
- Microsoft Excel
- Informatik
- Wartung
Product Engineer (Full Stack)
Kombo technologies —Berlin
- Vollzeit
- Master
Senior AI Engineer (f/m/d)
Awin —Berlin
- Homeoffice
- Systemdesign
- Master
- Datenbanken
Applied AI Engineer (m/f/d)
Shopware —Berlin
- Master
- Machine Learning
- APIs
- Flexible Arbeitszeiten
Senior Product Manager, Flights
Priceline.com —Berlin
- Vollzeit
- Hybrides Arbeiten
- Produktmanagement
- APIs
- Künstliche Intelligenz
AI Engineer
Aceve —Berlin
- Vollzeit
- Homeoffice
- Informatik
- Master
- Mit Reiseanteil
Direkt bewerben
3 Tage
Senior Data Scientist (f/m/x)
Tourlane —Berlin
- Vollzeit
- Hybrides Arbeiten
- Vertrieb
- Master
- Künstliche Intelligenz
Direkt bewerben
Senior Data Scientist (m/f/x)
Makersite GmbH —Berlin
- Vollzeit
- Homeoffice
- Microsoft Excel
- Azure
- Master
- Homeoffice-Möglichkeit
Direkt bewerben
Manager, Value Engineering - Public Sector Transformation
Celonis —Berlin
- Vollzeit
- Vertrieb
- Führungserfahrung
Engineering - Internal AI Transformation
ElevenLabs —Berlin
- Vollzeit
- Homeoffice
- DevOps
- Systemdesign
- Master
- Reisekostenerstattung
AI Innovation and Enablement Specialist
Lovehoney Group —Berlin
- Vollzeit
- Hybrides Arbeiten
- Master
- Bachelor
- Künstliche Intelligenz
Direkt bewerben
2 Tage
Principal Software Engineer (f/m/d)- Remote Europe
Otera —Berlin
- Vollzeit
- Homeoffice
- Azure
- Master
- AWS
- Homeoffice-Möglichkeit
Direkt bewerben
Cloud Infrastructure Cost Analyst (FinOps)
Qdrant —Berlin
- Vollzeit
- Homeoffice
- Azure
- DevOps
- SQL
- Flexible Arbeitszeiten
Direkt bewerben
Senior Product Engineer
Vivid —Berlin
- 90.000 € – 130.000 € pro Jahr
- Vollzeit
- Informatik
- Master
- Produktmanagement
Direkt bewerben
Junior Software Engineer - Consumer Team
Clarity AI —Berlin
- Hybrides Arbeiten
- Informatik
- Java
- Master
- Homeoffice-Möglichkeit
Senior Backend Engineer - AI Agents - Climate Tech (all genders)
Global Changer —Berlin
- 70.000 € – 80.000 € pro Jahr
- Homeoffice
- Informatik
- Master
- Softwareentwicklung
- Flexible Arbeitszeiten
Direkt bewerben
Engineering Manager (m/f/d)
Superchat —Berlin
- Management-Erfahrung
- Java
- AWS
Direkt bewerben
13 Tage

Ich möchte aktuelle Job-E-Mails für Stellen als customer support agent remote in berlin erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

customer support agent remote jobs near berlin

Jobs als Principal Software Engineer in Berlin

Jobs als Automation Engineer in Berlin

Jobs als Ai Developer in Berlin

Jobs als Senior Data Scientist in Berlin

Jobs als Engineer in Berlin

Jobs als Senior Product Manager in Berlin

Jobs als Product Engineer in Berlin

Jobs als Senior Hr Business Partner in München

Jobs als Data Analyst in Baden Württemberg

Jobs als Ai Training Specialist in München

Jobs als Werkstudent Ai in München

Jobs als Flight Test Engineer in München

Jobs als Network Engineer in Frankfurt Am Main

Jobs als Principal Software Engineer in München

Jobs als Automation Engineer in Nürnberg

Jobs als Software Engineer in Dortmund

Jobs als Automation Engineer in Nordrhein Westfalen

Jobs als Automation Engineer in Augsburg

Jobs als Structural Engineer in München

Jobs als Senior Accountant in Frankfurt Am Main

Associate Technical Success Manager - EMEA

Qdrant
Berlin

Direkt bewerben

Details zur Stelle

Vollzeit
vor 2 Tagen

Leistungen

Flexible Arbeitszeiten

Qualifikationen

Elasticsearch
Azure
Kubernetes
Google Cloud Platform
AWS
Solr
Künstliche Intelligenz

Vollständige Stellenbeschreibung

Qdrant is an open-source vector search engine powering the next generation of AI applications, from semantic search and retrieval-augmented generation (RAG) to AI agents and real-time recommendations.

Trusted by global leaders like Canva, HubSpot, Tripadvisor, Bosch, and Deutsche Telekom, we’re building the retrieval infrastructure layer for modern AI. Recently raising $50M in Series B funding, we are growing rapidly and committed to transforming how AI understands and interacts with data.

As a remote-first company, we believe diverse backgrounds, perspectives, and experiences fuel innovation. Here, you’ll own meaningful work, tackle challenges, and grow alongside passionate individuals dedicated to shaping the future of AI.

As part of the Customer Success and Engineering organization, you will be the primary technical owner of the post-sale relationship for our most strategic accounts. While the Solutions Architect designs the vision, you ensure that vision becomes a reality. You will act as a long-term trusted advisor and the "glue" between the Customer’s technical team, our Support team, and our Forward Deployed Engineers (FDEs).

You will manage the technical health of the customer, driving alignment across multiple stakeholders to ensure the successful deployment and adoption of our Semantic Search, Agentic AI, and RAG solutions. You are not just managing accounts; you are managing technical success.

What you will own

Orchestrate Technical Delivery: Serve as the primary technical point of contact post-sale, coordinating efforts between Solutions Architects, Forward Deployed Engineers, and Support to ensure seamless project execution.
Drive Adoption & Value: Guide customers through the implementation lifecycle, ensuring they effectively utilize Vector Search to solve their specific real-world problems and achieve their business goals.
Project & Stakeholder Alignment: Manage expectations across multiple customer projects. You will map customer timelines to internal engineering resources and ensure alignment between client stakeholders and our technical teams.
Technical Health Oversight: Conduct regular technical health checks and architecture reviews to identify bottlenecks, suggest optimizations, and maximize usage of the product
Feedback Loop: Act as the strategic voice of the customer. Aggregate technical feedback and friction points from the field to help shape and prioritize the Engineering and Product roadmap.
Crisis Management: Serve as the escalation manager for critical technical issues, mobilizing Support and Engineering resources to resolve blockers in high-stakes deployments.
Evangelize Best Practices: Educate customers on the optimal patterns for building Agentic AI and RAG solutions, moving them from initial use cases to enterprise-wide adoption.

Who you are

3+ years of experience in a customer-facing technical delivery role.
Proven ability to manage complex, multi-stakeholder technical projects and keep them on track without direct authority.
Understanding of the ML lifecycle, data pipelines, and the fundamental concepts of search/retrieval systems.
Ability to translate complex technical blockers into business impact for executives, while also talking shop with developers.

Nice to have

Experience with Kubernetes and Cloud-native ecosystems (AWS, GCP, Azure).
Experience with Search technologies (Elasticsearch, Solr, Pinecone, Milvus, or Qdrant).
Background in working with "Forward Deployed" or "Professional Services" models.

Why join us

A remote-first, international team working on cutting-edge AI infrastructure.
A competitive salary with additional perks.
Flexible working hours and async-friendly culture.
High ownership and real impact.
Open-source, engineering-driven culture.
Choose your own laptop equipment.

For US-based candidates, we also offer a comprehensive benefits package including 401k match, health, dental, and vision insurance, plus flexible PTO policy.

Qdrant is an equal-opportunity employer. We believe the best ideas come from diverse teams, and we actively welcome applicants from all backgrounds. If this role excites you but you don't check every single box, we'd still love to hear from you! We don't want to miss out on great people because of a checklist.

Come build with us!

For information on how we handle your personal data, please refer to our Recruitment Privacy Policy

Direkt bewerben

Erweiterte Suche

customer support agent remote Jobs in berlin

Associate Technical Success Manager - EMEA

Founders’ Associate Intern (m/f/d)

Senior FinOps & Cloud Analyst

Senior Project Manager - Automotive Warranty and Services (f/m/x)

Product Engineer (Full Stack)

Senior AI Engineer (f/m/d)

Applied AI Engineer (m/f/d)

Senior Product Manager, Flights

AI Engineer

Senior Data Scientist (f/m/x)

Senior Data Scientist (m/f/x)

Manager, Value Engineering - Public Sector Transformation

Engineering - Internal AI Transformation

AI Innovation and Enablement Specialist

Principal Software Engineer (f/m/d)- Remote Europe

Cloud Infrastructure Cost Analyst (FinOps)

Senior Product Engineer

Junior Software Engineer - Consumer Team

Senior Backend Engineer - AI Agents - Climate Tech (all genders)

Engineering Manager (m/f/d)

Ich möchte aktuelle Job-E-Mails für Stellen als customer support agent remote in berlin erhalten

Related Searches

Weitere Job-Standorte erkunden

What you will own

Who you are

Nice to have

Why join us

Come build with us!

For information on how we handle your personal data, please refer to our Recruitment Privacy Policy

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt

Erweiterte Suche

customer support agent remote Jobs in berlin

Ich möchte aktuelle Job-E-Mails für Stellen als customer support agent remote in berlin erhalten

Related Searches

Weitere Job-Standorte erkunden

What you will own

Who you are

Nice to have

Why join us

Come build with us! For information on how we handle your personal data, please refer to our Recruitment Privacy Policy

Come build with us!

For information on how we handle your personal data, please refer to our Recruitment Privacy Policy