(Berlin-Based; Hybrid work setting for long-term full-time role)
We at ctrl QS, help global brands roll out and embed digital platforms across their organizations, and use technology, not just launch it and we are looking for a Platform Enablement and Change Manager to build, scale, and lead our Platform Enablement Management capability as a core differentiator for ctrl QS.
In this role, you ensure that our clients not only implement digital and AI platforms but actually use them in their daily work and translate them into measurable business impact.
You'll work directly with enterprise clients on platform rollouts, adoption journeys, and transformation programmes, aprograms,trusted partner who brings structure, clarity, and momentum. If you combine strategy with hands-on execution and commercial ownership, shaping how enablement drives real value across our client portfolio.
If you have a background in change management or digital adoption, enjoy working in a fast-paced agency environment, and want to see your work create real impact for users across multiple markets; this role is for you.
What you’ll do
Key responsibilities include:
- Develop AI-enabled solutions. You design and implement AI-driven enablement approaches and ensure they are applied in real workflows, not just conceptual use of cases or pilots.
- Scale platform enablement management. You define how Platform Enablement Management works in practice at ctrl QS, from standards and frameworks to repeatable, productized solutions that can be applied across clients.
- Lead client enablement journeys. You guide senior stakeholders through transformation initiatives, acting as a trusted advisor, and ensuring alignment, clarity, and results.
- Drive adoption & impact. You guide senior stakeholders through complex transformation setups and bring clarity to situations where platforms are implemented but not fully adopted.
- Own commercial integration. You embed enablement into proposals and client strategies, making it a visible and measurable driver of business value and revenue.
- Build and lead the team. You lead a hands-on platform enablement team that can operate in real client environments, combining platform understanding, AI application, and operational thinking.
What success looks like
- A scaled, standardized Platform Enablement capability with repeatable offerings adopted company-wide
- Platform Enablement established as a core commercial differentiator in client conversations and proposals
- Sustainable revenue streams from enablement services
- Measurable improvement in client adoption and platform usage
What you bring
Experience
- 5–8 years in change management, digital adoption, and enablement experience in a client-facing B2B space.
- Experience with Digital Experience Platforms or enterprise systems
- Background in solution design, client pitching, and commercial growth
- Experience working with enterprise clients across complex, multi-market setups
- Proven team leadership and capability-building experience
Skills & Capabilities
- Strong expertise in enablement, training, and change management
- Deep understanding of digital platforms, operations, and rollouts
- Ability to structure complex problems and design scalable solutions
- Experience driving AI-enabled approaches in practice
- Strong stakeholder management and communication skills
- Clear commercial mindset with ownership for impact and revenue
What makes you stand out:
- You combine strategy with hands-on execution and don’t stop at concepts
- You take ownership and drive outcomes, even in unclear or complex situations
- You act as a trusted advisor while staying pragmatic and solution-oriented
- You bring structure into environments that lack clarity or consistency
- You create direction and momentum for teams and clients
Why join us
- Shape and scale a key strategic capability for ctrl QS, not just manage an existing one
- Drive real impact at the intersection of AI, platforms, and business value
- Work with leading enterprise clients in complex multi-markets environments
- Build and lead a high-performing, future-focused team
- Be part of a company that actively evolves how digital transformation is delivered
What we offer:
- Work-Life Wellbeing.
- Vibrant Office in Central Berlin and Home Office from Everywhere. Additionally, you'll have the opportunity to enjoy up to 3 months of remote work per year, allowing you to work from any location in the world!
- Continuous Learning and Career Growth.
- Diverse and Supportive Team.
- People-First Culture.
About us:
As a partner for global brands rolling out and operating digital solutions across their organizations, we offer a broad range of specialized services from hands-on support to rollout- and change management. We achieve hands-on global implementation, successful adoption of digital solutions, acceleration of digital operations, and fast, flexible and immediate relief within multi-national corporate organizations. At ctrl QS we are at the forefront of corporate digital transformation. Located in the heart of Berlin, we work with some of the world’s top global brands in close and trustful relationships.
Working with ctrl QS, you will experience a fast paced, service-oriented and dynamic environment, combining the highest professional and quality standards while being part of an agile, collaborative, and multicultural team of about 160 employees from over 40 nations. We are continuously learning and growing, offering careers in a wide variety of directions with the possibility to develop and take on new responsibilities quickly. Our success is based on sustainable and healthy growth and we put our team, values and client experience first.
Job Type: Full-time
Pay: 68.000,00€ - 72.000,00€ per year
Work Location: Hybrid remote in 10117 Berlin
