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Working Student Product Testing CRM (m/f/d)

Media-Saturn Deutschland GmbH -
Hamburg

Direkt bewerben

Details zur Stelle

vor 1 Tag

Qualifikationen

Jira
CRM-Software
Confluence
CRM
Abnahmetests
Prozessmanagement

Vollständige Stellenbeschreibung

Ready to grow together?
Let's Go!

Working Student Product Testing CRM (m/f/d)

For us „Let’s Go!“ is not just a slogan, it is an attitude. We love technology and we want to excite. We have fun and want to inspire. Our customers and our teams. That’s why we are looking for people who share this spirit. People who are passionate about creating the shopping experience of the future together with 50.000 colleagues across Europe.

Your tasks

Preparation and execution of UAT (User Acceptance Testing) cycles across markets
Documentation of use cases, process flows, release notes, and training materials
Tracking of user input, pain points, and post-go-live improvements
Support in bug tracking, test data preparation, and QA coordination
Management of user onboarding/offboarding and access rights (where applicable)
Maintenance of platform documentation and Confluence spaces
Coordination with Business Product Owner and Tech Analyst regarding rollout readiness and regression testing
Explanation of technical logic to business users (with team support)
Support of change management activities, including collection of adoption feedback, demo scheduling, and follow-up with key users
Provision of troubleshooting support and triage of basic issues to configuration/IT teams

Your profile

Current enrollment as a student (m/f/d)
Structured and organized approach with confidence in cross-team process management
Experience in UAT documentation and writing
Proficiency in tools such as Jira, Confluence, Planner, and Excel
Ability to test CRM features from a user perspective and definition of expected outcomes
Strong attention to detail in workflow and change documentation
Strong communication skills with the ability to interact effectively with users, testers, and administrators
Curiosity and proactivity, with eagerness to understand platform logic and user needs
Fluency in English

What's in it for you?

Good salary

Employees discount & Fitness Collaborations

Flexible working time models

Mobile work (50/50)

International teams & Takeover opportunities

Experience electronics at the workplace

About us

We are a leading company in the Retail Media industry, committed to innovation and excellence. Join our team and contribute to shaping the future of Retail Media strategies for our agency partners and clients. If you are passionate about marketing, data analysis, and driving business growth, this role offers an exciting opportunity to make a meaningful impact in the field.

We combine data with the relevant scope and closeness to the buying decision as Europe’s biggest platform for Consumer Electronics, enabling us to better position and sell their brands and products to our customers. We do this digitally and at the POS in our stores as we are omnichannel.

Our best solutions arise when diverse perspectives come together. Diversity is key to achieving our vision of becoming the Experience Champion in Consumer Electronics. We value diversity, promote equal opportunities, and foster inclusion – join our team!

Your HR contact

Laura Schröder

Direkt bewerben

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Ready to grow together? Let's Go!

Working Student Product Testing CRM (m/f/d)

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What's in it for you?

About us

Your HR contact

Ready to grow together?
Let's Go!