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Werkstudent*in (w/m/d) - IT Touchpoint

European Commodity Clearing AG -
Leipzig

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Details zur Stelle

Studentenjob
15 € – 16 € pro Stunde
vor 11 Tagen

Qualifikationen

Windows
Agile

Vollständige Stellenbeschreibung

We’re flexible! We’re happy to receive applications in English or German.

Your tasks:
You support the Service Manager of the Leipzig Touchpoint on the day to day and project activities. You will embark on a 3 to 6 months training plan where we explain you our End-User Workplace landscape. In this role you identify yourself as onsite support person for the End-User Workplace services for our internal users, thus on-site presence is required in mainly in our Leipzig office and occasionally when required at the back-up office located in Halle. With your polite, hands-on mentality and professional appearance, you ensure the acceptance, analysis and answering of inquiries of our internal users by walk-in our Leipzig Touchpoint or onsite at our Office location in Leipzig. Your tasks include providing hands on laptop, mobile phone and meeting room support, on/offboarding of employees, maintaining the IT devices storage rooms and performing the IT inventory. You have the will to constantly expand and deepen your knowledge. In doing so, you receive a great deal in return for your outstanding performance from your team.

After all, we value the exchange of ideas, being there for each other and encouraging each other to become better. We call it: the exchange mindset.

Your skills:

Ongoing studies related to Economics or IT
Excellent service orientation as well as communication skills in German and English (at least B1) both written and spoken
A great team spirit and flexibility when required to achieve goals and complete assignments
Good IT skills in Office365, Windows and Application Management
Adhering to policies and procedures and upholding organizational values
Will to learn, take ownership and drive things forwards
Experience in IT support and in the use of an ITSM (IT Service Management) tool is appreciated.
Knowledge about ITIL processes and incident management skills are a plus
Knowledge about agile way of working is a plus

Why join us?

An attractive hourly wage (15€/h during Bachelor, 16€/h during Master)
A good work-life balance thanks to flexible working hours
Flexible mobile working arrangements
A place in a dynamic and international team within the EEX Group and Group Deutsche Börse
A perspective in the constantly growing and developing energy industry

Welcome
to our World.

Hello from ECC, the leading clearing house for energy and commodity products in Europe. As part of EEX Group, we have our roots in Leipzig and 24 offices worldwide. We provide security for our customers, by ensuring the physical and financial settlement of transactions for EEX Group and further partner exchanges. Why are we so successful? We are a team of individual experts that drive forward exciting projects while sharing experiences, celebrating success and creating memories, together.

You have made it this far – together with us you can go further: Click on the "apply"-button and send us your application.
You find additional job offers on our career site.

We encourage women to apply and develop their careers with us.

Jetzt bewerben

Erweiterte Suche

customer support Jobs in leipzig

Werkstudent*in (w/m/d) - IT Touchpoint

Praktikum im Bereich Logistik - Region Halle (Saale) - Kabelsketal - Start 2026

Task Force Jumper (m/w/d) - DE North-East

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Mitarbeiter im Kundenservice für einen namhaften Automobilhersteller (w/m/div.)

IT-Kundensupporter (gn) Cloud Support

Customer Success Manager (w/m/d) – e Compliance & e Invoicing

Werkstudent*in (w/m/d) - Corporate IT Services

Product Manager - Managed Security & Privacy Office

Project Manager

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Telefonischer Kundenbetreuer im Bereich Pannenhilfe (w/m/div.)

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Founders Associate - AI/ML Consulting Lead

Praktikant*in (w/m/d) Mathematik, Wirtschaft, Wirtschaftsinformatik oder Data Science (für 6 Monate in Teil-/Vollzeit)

Machine Learning & AI - Mandatory Internship, Voluntary Internship, or Working Student (f/m/d)

Ich möchte aktuelle Job-E-Mails für Stellen als customer support in leipzig erhalten

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Welcome to our World.

Welcome
to our World.