20 beste Stellen als call center in frankfurt am main, he – aktuell auf Personalsuche

Client Success Manager (m/f/d)
NTT Global Data Centers —Frankfurt am Main
- Vollzeit
- Vertrieb
- Microsoft Office
- Projektmanagement
Private Wealth Management, COO Team, Associate, Frankfurt
Goldman Sachs —Frankfurt am Main
- Vollzeit
- Datenanalyse
- Reisekostenerstattung
- Employee Assistance Program
4 Tage
Verkäufer (m/w/d)
TK Maxx —Hanau
- Teilzeit
- Reisekostenerstattung
7 Tage
Senior Associate, People Services, EMEA (m/f/d)
Digital Realty —Frankfurt am Main
- Vollzeit
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Goldman Sachs Asset & Wealth Management - Insurance Client Solutions Group - Associate - Frankfurt
Goldman Sachs —Frankfurt am Main
- Vollzeit
- Microsoft Powerpoint
- Microsoft Excel
- Textverarbeitung
- Reisekostenerstattung
- Employee Assistance Program
IBCM Business Management (f/m/x)
Deutsche Bank —Frankfurt am Main
- Vollzeit
- Hybrides Arbeiten
- Master
- Projektmanagement
- Wirtschaft
Process Excellence Lead (f/m/x) - Process and Service Excellence Team
Deutsche Bank —Frankfurt am Main
- Vollzeit
- Hybrides Arbeiten
- CRM-Software
- Datenanalyse
- Englisch
Regional MNC Customer Manager within the Sector Lifesciences
Deutsche Post & DHL —Frankfurt am Main
- Microsoft Powerpoint
- Microsoft Excel
- Vertrieb
Project Controls Engineer
IPS-Integrated Project Services —Frankfurt am Main
- Vollzeit
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6 Tage
Global Account Manager (GAM) – EU
Cogent Communications —Frankfurt am Main
- CRM-Software
- Vertrieb
- Englisch
Direkt bewerben
Hybrid Therapies Sales Manager
AtriCure —Frankfurt am Main
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Direkt bewerben
8 Tage
Outbound Sales Agent (m/w/d) – kleinanzeigen.de (TZ/VZ)
digital-dialog GmbH —Heusenstamm
- 2.420 € pro Monat
- Teilzeit
- Microsoft Word
- CRM-Software
- Kundenberatung
- Homeoffice-Möglichkeit
Direkt bewerben
5 Tage
Sales Success Manager (w/m/d)
1&1 Telecommunication SE —Frankfurt am Main
- Online-Bewerbung
- Vertrieb
- Weiterbildungsprogramme
8 Tage
Handelsvertreter (m, w, d)
SOLARIS and more GmbH —Frankfurt am Main
- Vollzeit
- Hybrides Arbeiten
- CRM-Software
- Vertrieb
Direkt bewerben
Principal Sales Lead - Application Services (f/m/d)
NTT Ltd —Frankfurt am Main
- Vollzeit
- Vertrieb
- Englisch
- Bachelor
Partner Manager
ServiceNow —Frankfurt am Main
- Vollzeit
- Homeoffice
- Vertrieb
Direkt bewerben
Customer Service Representative - English + Mandarin, French, Italian, German and/or Japanese (m/w/d)
Fidelity Investments —Kronberg
- 45.000 € – 50.000 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
- Kundenberatung
- Finanzdienstleistungen
- Kommunikationsfähigkeit
- Kostenloser Parkplatz
- Homeoffice-Möglichkeit
Teamleiter Schadenmanagement / Call Center (m/w/d)
Holman —Eschborn
- Vollzeit
- Führungserfahrung
- Homeoffice-Möglichkeit
- Flexible Arbeitszeiten
Consultant (f/m/x) – Deutsche Bank Management Consulting
Deutsche Bank —Frankfurt am Main
- Teilzeit
- Hybrides Arbeiten
- Englisch
- Master
- Bachelor
- Weiterbildungsprogramme
Sales Manager, LE/GE, GTS
Gartner —Frankfurt am Main
- Vollzeit
- Management-Erfahrung
- Vertrieb
- Wirtschaft

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Client Success Manager (m/f/d)

NTT Global Data Centers -
Frankfurt am Main

Jetzt bewerben

Details zur Stelle

Vollzeit

Qualifikationen

Rechenzentrum
Vertrieb
Microsoft Office
Projektmanagement

Vollständige Stellenbeschreibung

Make an impact at NTT Global Data Centers

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance

As a key commercial contact for Enterprise and Retail clients, the Client Success Manager (m/f/d) holds overall responsibility and accountability for client accounts throughout their entire lifecycle with our company. The role is focused on developing trusted, long-lasting relationships across multiple contact points, ensuring all contractual obligations are fulfilled, and overseeing the continuous delivery of guaranteed services.
The position is a maternity cover for 15-18 months, dependent on starting date.

What we are looking for

Key responsibilities

Develop and maintain positive client relationships to ensure overall client success and satisfaction, acting as a liaison between clients and internal/external stakeholders to mitigate churn.
Develop the contract renewal strategy ahead of contract end dates and lead and drive the renewal process.
Hold functional responsibility for assigned accounts within the DACH region.
Establish a robust support and communication structure with clients and stakeholders.
Coordinate new client onboarding, including setting up clients on the Client Portal and managing associated activities.
Support and develop existing client relationships, including contributing to Account Development Plans and related materials.
Assist in acquiring new business by identifying cross- and up-selling opportunities and participating as a core member of the account team.
Implement and improve processes to meet the support requirements of both existing and new clients.
Oversee provisioning activities and the end-to-end delivery process for products and services sold to assigned clients.
Establish a professional service interface with other NTT GDC departments, including technical specialists.
Prepare and conduct regular client service meetings, audits, satisfaction surveys, and track Voice of the Client, workload, service issues, and complaints, acting as the first point of contact for complaints and escalations.

Requirements

Professional skills

Several years’ experience in Sales, Business Relationship Management, Service Management, or Client Success Management within a technical services company (e.g., data centre services, telecommunications, or similar).
Excellent numerical, literacy, and written communication skills, with the ability to build relationships at all levels.
Ability to interpret complex and technically detailed contracts; technical or higher education is desirable.
Business-fluent language skills in both English and German are mandatory.
High proficiency in the use of IT equipment and software, including a good knowledge of MS Office.

Soft Skills

Excellent organisational and project management skills, with the ability to prioritise workload independently.
Strong ability to recognise client needs and translate them into actionable processes.
Discretion and professionalism in handling confidential matters, always acting with integrity.
Analytical and inquisitive mindset, with initiative and self-motivation to solve challenging problems.
High level of initiative and independence, as well as goal and solution orientation.
Strong communication and presentation skills.
Exceptional client service mentality.

Who we are

As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

Jetzt bewerben

Erweiterte Suche

call center Jobs in frankfurt am main, he

Client Success Manager (m/f/d)

Private Wealth Management, COO Team, Associate, Frankfurt

Verkäufer (m/w/d)

Senior Associate, People Services, EMEA (m/f/d)

Goldman Sachs Asset & Wealth Management - Insurance Client Solutions Group - Associate - Frankfurt

IBCM Business Management (f/m/x)

Process Excellence Lead (f/m/x) - Process and Service Excellence Team

Regional MNC Customer Manager within the Sector Lifesciences

Project Controls Engineer

Global Account Manager (GAM) – EU

Hybrid Therapies Sales Manager

Outbound Sales Agent (m/w/d) – kleinanzeigen.de (TZ/VZ)

Sales Success Manager (w/m/d)

Handelsvertreter (m, w, d)

Principal Sales Lead - Application Services (f/m/d)

Partner Manager

Customer Service Representative - English + Mandarin, French, Italian, German and/or Japanese (m/w/d)

Teamleiter Schadenmanagement / Call Center (m/w/d)

Consultant (f/m/x) – Deutsche Bank Management Consulting

Sales Manager, LE/GE, GTS

Ich möchte aktuelle Job-E-Mails für Stellen als call center in frankfurt am main, he erhalten

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