20 beste Stellen als it support english in frankfurt am main, he – aktuell auf Personalsuche

IT Support & Operations Specialist
BBVA —Frankfurt am Main
- Vollzeit
- Microsoft Access
- Kundenberatung
- Englisch
Associate Consultant (Germany) - Entry-Level Technology Consulting (Life Sciences)
Veeva Systems —Frankfurt am Main
- 48.000 € pro Jahr
- Vollzeit
- Mit Reiseanteil
Associate Technical Consultant (Germany) - Entry-Level Consulting (Life Sciences)
Veeva Systems —Frankfurt am Main
- 48.000 € pro Jahr
- Vollzeit
- Azure
- Informatik
- Java
Team Lead IT Data & AI Governance (m/f/d)
KION Information Management Services GmbH —Frankfurt am Main
- Vollzeit
- Informatik
- Master
- APIs
- Employee Assistance Program
- Flexible Arbeitszeiten
Part Time Airport Agent, Frankfurt FRA
American Airlines —Frankfurt am Main
- Teilzeit
- Microsoft Word
- Microsoft Excel
- Kundenberatung
9 Tage
HR Manager People Strategy & Unlocking Potential for Central Europe (all genders)
Boston Consulting Group —Frankfurt am Main
- Vollzeit
- Microsoft Powerpoint
- Microsoft Excel
- Englisch
- Employee Assistance Program
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DevOps Generalist - 100% Remote (m/f/d)
Digistore24 —Frankfurt am Main
- 60.000 € – 80.000 € pro Jahr
- Vollzeit
- Homeoffice
- DevOps
- Flexible Arbeitszeiten
Consultant, Risk & Compliance – Market & Commodity Trading and Risk (Energy Trading)
Boston Consulting Group —Frankfurt am Main
- Vollzeit
- Künstliche Intelligenz
- Analytik
Office Administrator
The European Central Bank —Frankfurt am Main
- 4.278 € pro Monat
- Vollzeit
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
IT Support Engineer
Future Cloud Technologies —Raunheim
- 3.200 € pro Monat
- Vollzeit
- Hybrides Arbeiten
Direkt bewerben
11 Tage
Technical Support Specialist II EMEA
Nova Biomedical —Frankfurt am Main
- Vollzeit
- CRM-Software
- Microsoft Outlook
- Salesforce
Direkt bewerben
Operations Supervisor
Collectors —Frankfurt am Main
- 66.017,03 € – 87.307,53 € pro Jahr
- Vollzeit
- Microsoft Excel
- Personalführung
- Produktion
Contract Support (m/f/d) Data Center
JLL Technologies & Services GmbH —Frankfurt am Main
- Vollzeit
- AWS
Direkt bewerben
Pricing Results Specialist
Collectors —Frankfurt am Main
- 37.050 € – 42.607 € pro Jahr
- Vollzeit
- Microsoft Excel
- Kundenberatung
- Rechnungswesen
Community Manager, PSA EU (Frankfurt)
Collectors —Frankfurt am Main
- 59.300 € – 78.000 € pro Jahr
- Vollzeit
- Projektmanagement
- Bachelor
- Marketing
Service Desk Analyst
Amerikanische Botschaft Berlin —Frankfurt am Main
- 58.423 € pro Jahr
- Vollzeit
- Informatik
- Bachelor
- Marketing
- Reisekostenerstattung
6 Tage
Business Services Representative - Region Central - Part Time/Full Time
BD —Frankfurt am Main
- Teilzeit
- CRM-Software
- Microsoft Excel
- Vertrieb
Senior/ Lifecycle Specialist, Employee Relations and Transitions - EMEA
Remote —Frankfurt am Main
- 37.250 € – 83.800 € pro Jahr
- Homeoffice
- Englisch
- Konfliktberatung
- Verhandlungsgeschick
- Homeoffice-Möglichkeit
- Flexible Arbeitszeiten
Working Student - Governance & Projects (f/m/d)
Deutsche Börse —Frankfurt am Main
- Hybrides Arbeiten
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Kostenloser Parkplatz
- Flexible Arbeitszeiten
GBM Private, Frankfurt, Support Administrative Assistant
Goldman Sachs —Frankfurt am Main
- Vollzeit
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Reisekostenerstattung
- Employee Assistance Program

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IT Support & Operations Specialist

BBVA -
Frankfurt am Main

Jetzt bewerben

Details zur Stelle

Vollzeit

Qualifikationen

Microsoft Access
Kundenberatung
iOS
Buchhaltungssoftware
Englisch
Windows
Android
Microsoft Office
Rechnungswesen
Erfahrung mit Netzwerken
Kommunikationswissenschaft
Swift
Kommunikationsfähigkeit
Erfahrung im Bankwesen

Vollständige Stellenbeschreibung

Excited to grow your career?

BBVA is a global company with more than 160 years of history that operates in more than 25 countries where we serve more than 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with profiles as diverse as financiers, legal experts, data scientists, developers, engineers and designers.

After a 30-year presence in Germany through our representative office, BBVA opened a full branch in 2008. We are focused on Corporate and Investment Banking, covering a select range of listed companies and FI counterparties.

Operating from our German hub in Frankfurt, we provide Corporate and Investment Banking services to international corporate clients and institutional investors in Germany, Austria, and Switzerland. Additionally, our Global Markets team services clients across Germany, Austria, Switzerland, The Netherlands, Luxembourg, and Scandinavia.

The local IT Team is responsible for keeping all infrastructure and technology systems running smoothly, ensuring operational excellence so that our business teams can provide top-tier service to our customers.

About the job:

As an IT Support & Operations Specialist in our Frankfurt hub, you will ensure the seamless operation of all local IT infrastructure and technology systems for BBVA Germany. You will serve as the primary contact for 1st line support, managing workplace incidents, local vendors, and inventory in close collaboration with our Head Office IT teams in Madrid. This role is vital for maintaining operational excellence, supporting hybrid work environments, and assisting with local financial systems like BAIS and DATEV.

Role Overview:

The role is within the IT Team in Germany, located in our Frankfurt office. In this position, you will execute the processes assigned to the team according to established procedures and standards, while proactively proposing improvements to support the team’s development and digital transformation.

Key Responsibilities:

Providing 1st line support to the local branch in close coordination with Head Office (HO) IT Teams.
Dealing with internal customer incidents, ensuring high service quality and quick resolution.
Liaising with external suppliers and local vendors to ensure swift resolution of technical incidents.
Updating and maintaining the technical part of the company’s Business Continuity Plan (BCM).
Management and tracking of local IT inventory.
Implementing solutions and working to enhance existing internal systems and processes.
Providing hands-on support for the modern Microsoft Environment (Windows 11 / MS Office).
Supporting teleworking systems, remote access solutions, and 3rd party applications.

Troubleshooting 1st line issues across the following technologies:

Basic Networking & Connectivity.
Windows 11 Operating Systems.
MS Office / Google Workspace environments.
1st line Telephony & Mobile phone systems (MDM).
Mobile OS support (Android & iOS).
Desktop, Laptop, and workstation hardware support.
Printer and office peripherals support.

What are we looking for?

Previous Experience & Technical Knowledge:

At least two years of experience in providing customer service in an IT support environment, preferably within the financial services sector.
Technical qualification in computer systems and/or a recognized IT qualification (diploma level or equivalent practical work experience).
Solid knowledge of information technologies, including networking, desktop software, hardware systems, application software, client/server operating systems, as well as data and voice communications.
Strong skills in MS Office Tools and Google Workspace.
Knowledge of banking/accounting software such as DATEV and BAIS is highly appreciated.

Language Skills:

English: Excellent knowledge (working language).
German: Good knowledge is highly preferred (for local vendor and provider coordination).
Spanish: Knowledge of Spanish is a plus.

Soft Skills:

Strong interpersonal and communication skills.
A proactive, positive approach to problem-solving and an overall willingness to help the customer.
Ability to work independently with a systematic approach to multi-tasking, while remaining a reliable team player.
High customer service orientation, strong working capacity, and operational flexibility.

Skills:

Client Orientation, Empathy, Ethics, Innovation, Proactive Thinking

Jetzt bewerben

Erweiterte Suche

it support english Jobs in frankfurt am main, he

IT Support & Operations Specialist

Associate Consultant (Germany) - Entry-Level Technology Consulting (Life Sciences)

Associate Technical Consultant (Germany) - Entry-Level Consulting (Life Sciences)

Team Lead IT Data & AI Governance (m/f/d)

Part Time Airport Agent, Frankfurt FRA

HR Manager People Strategy & Unlocking Potential for Central Europe (all genders)

DevOps Generalist - 100% Remote (m/f/d)

Consultant, Risk & Compliance – Market & Commodity Trading and Risk (Energy Trading)

Office Administrator

IT Support Engineer

Technical Support Specialist II EMEA

Operations Supervisor

Contract Support (m/f/d) Data Center

Pricing Results Specialist

Community Manager, PSA EU (Frankfurt)

Service Desk Analyst

Business Services Representative - Region Central - Part Time/Full Time

Senior/ Lifecycle Specialist, Employee Relations and Transitions - EMEA

Working Student - Governance & Projects (f/m/d)

GBM Private, Frankfurt, Support Administrative Assistant

Ich möchte aktuelle Job-E-Mails für Stellen als it support english in frankfurt am main, he erhalten

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