20 beste Stellen als 1st level support in berlin – aktuell auf Personalsuche

Customer Support Working Student (f/m/d)
solarisBank AG —Berlin
- Vollzeit
- Master
- Python
23 Std.
IT Support Specialist (m/f/d) ( 20 hours a week )
LYNX B.V. —Berlin
- Vollzeit
- Windows
- Finanzdienstleistungen
- Kostenlose Verpflegung
9 Std.
Fachinformatiker w/m/d Schwerpunkt Microsoft Client und Server
MEYNSTAPLER Vertriebs- und Service GmbH —Berlin
- Teilzeit
- Windows
- Microsoft Office
- Organisationstalent
IT Servicedesk Mitarbeiter m/w/x
Immanuel Diakonie —Berlin
- Vollzeit
- Weiterbildungsprogramme
IT Administrator (m/w/d) mit Schwerpunkt Applikationsbetreuung
AEMtec GmbH —Berlin
- Vollzeit
- Hybrides Arbeiten
- Englisch
- Scripting
- Linux
- Gleitzeit
- Weiterbildungsprogramme
IT- Service Desk
Nexus Deutschland —Berlin
- Hybrides Arbeiten
- Englisch
- Microsoft Office
- Erfahrung in der IT
- Homeoffice-Möglichkeit
Direkt bewerben
14 Tage
Merchandising Manager (m/f/d)
home24 SE —Berlin
- Vollzeit
- Hybrides Arbeiten
- Datenanalyse
- Homeoffice-Möglichkeit
IMAC Administrator / Workplace & Infrastructure IT (m/w/d)
Diehl Group —Berlin
- Vollzeit
- Englisch
- Windows
- Weiterbildungsprogramme
- Flexible Arbeitszeiten
Female Talent Internship - BCG Platinion (all genders)
Boston Consulting Group —Berlin
- Microsoft Powerpoint
- Microsoft Word
- Informatik
IT-Systemadministrator / Fachinformatiker für Systemintegration (m/w/d)
HörPartner GmbH —Berlin
- Vollzeit
- Windows
- Organisationstalent
- Erfahrung in der IT
- Flexible Arbeitszeiten
Direkt bewerben
IT Supporter
CompuSafe Data Systems AG —Berlin
- 34.000 € – 50.000 € pro Jahr
- Vollzeit
- Englisch
- Microsoft Office
- Datenbanken
- Weiterbildungsprogramme
- Flexible Arbeitszeiten
System-Administrator
hns hardware netzwerke software GmbH —Berlin
- Per E-Mail
- Informatik
- Windows
- Weiterbildungsprogramme
110 CHF/per hour - FULLY REMOTE - RHACM
Alegra Group AG —Berlin
- 110 € pro Stunde
- Homeoffice
Direkt bewerben
Client Operations Representative
Viva.com —Berlin
- Vollzeit
Direkt bewerben
IT Servicedesk Mitarbeiter m/w/x
Immanuel Albertinen Diakonie gGmbH —Berlin
- Vollzeit
- Weiterbildungsprogramme
IT-Systemadministrator / Technical Support Engineer (m/w/d) – Schwerpunkt MS365
STAPEDIUS GMBH —Berlin
- Per E-Mail
- Azure
- Englisch
- Microsoft Office
- Mitarbeiter-Rabatt
- Weiterbildungsprogramme
Direkt bewerben
IT-Supporter
hns hardware netzwerke software GmbH —Berlin
- Teilzeit
- Informatik
- Weiterbildungsprogramme
Enterprise Account Executive (f/m/d)
doinstruct —Berlin
- Vollzeit
- Homeoffice
- Produktion
6 Tage
Systemadministrator/in m/w/d
Wolfram Bürokommunikation GmbH —Berlin
- Vollzeit
- Englisch
IT Systemadministrator (m/w/d) - Internal Infrastructure
Public Cloud Group Holding GmbH —Berlin
- Vollzeit
- Homeoffice
- Azure
- Englisch
- AWS
- Homeoffice-Möglichkeit
- Weiterbildungsprogramme

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Customer Support Working Student (f/m/d)

solarisBank AG -
Berlin

Jetzt bewerben

Details zur Stelle

Vollzeit
vor 23 Stunden

Qualifikationen

Solaris
Master
C
Python

Vollständige Stellenbeschreibung

Solaris is Europe's leading embedded finance platform. Solaris’ full German banking license and proprietary modular B2B tech stack empowers its partners – from SMEs to large, multinational, non-financial companies – to offer compliant, customer-centric banking services, providing seamless experiences to customers across all industries. Founded in 2016, Solaris pioneered the Banking-as-a-Service market with an unparalleled combination of tech and banking. Solaris is headquartered in Berlin and employs 300 people in Europe.

Your Role

Investigate and resolve escalated issues from the 1st Level Support partner teams while ensuring compliance and adherence to contractually agreed upon SLAs.
Act as a liaison between customers, 1st level support, and internal departments (IT, Product, Operations) to drive timely and effective solutions.
Learn and maintain knowledge of banking products, services, regulations, and internal systems.
Identify recurring issues and manual workflows, and help optimize or automate them using tools such as SQL, Python, etc to improve team efficiency.
Flexibly rotate across the Customer Support and Complaints Management teams based on demand, taking on new topics and responsibilities as needs evolve.

We'd love to see

Depending on your level of experience, your responsibilities and scope of role will range. We don’t care much about fancy titles, but rather about real personal and professional development, as laid out in our learning framework. Let’s figure together out how you can contribute to our team.

Currently enrolled as a full-time student (Bachelor's or Master's) in a relevant field such as Business Administration, Finance, Information Technology, or a related discipline.
Proven ability to analyze complex problems, break them down, and propose logical solutions.
Familiarity with basic IT concepts, comfortable navigating different software interfaces, and quick to learn new banking systems.
Excellent written and verbal communication skills in English. Fluency in German is a strong plus.
First experience with SQL or Python (or a strong willingness to develop these skills) to support process automation and optimization is a strong plus.
A proactive, open mindset with the willingness to jump into different topics and teams as priorities shift.
A collaborative team player who adapts quickly to change, solves problems with a structured mindset, and manages time effectively under shifting priorities.

Benefits

Transparent framework to support your career goals
Lunch reimbursement
Mental health support via Thrive
Flexible working model

While job ads usually paint an ideal picture of a candidate, studies show that most applicants meet an average of 60% of the criteria. Unfortunately, many promising candidates tend to apply only if they meet all the criteria. So if you think you have what it takes, but don't necessarily meet every single item in the job description, please contact us anyway. We'd love to talk with you and find out if you might be a good fit for us.

At Solaris, we are committed to nurturing an inclusive environment, where all Solarians feel valued, respected and supported. We are dedicated to building a diverse workforce that reflects the diversity of our communities. We are committed to equal employment opportunity regardless of color, ethnicity, religion, sex, origin, disability, marital status, citizenship, or gender identity. We are proud to be an equal opportunity workplace. If you have a disability or special need that requires accommodation, please let us know.

If your application is successful, you will be required to complete pre-employment background checks through our screening provider Zinc. These include, but not limited to identity verification, educational records, references, a criminal record check, etc. The processing is based on Art. 6(1)(c) GDPR. Please see below Privacy Information for Job Applicants for details, including recipients, retention, and your rights.

Information on data processing:

DE: https://www.solarisgroup.com/gdpr_notice_de
EN: https://www.solarisgroup.com/gdpr_notice_en

Jetzt bewerben

Erweiterte Suche

1st level support Jobs in berlin

Customer Support Working Student (f/m/d)

IT Support Specialist (m/f/d) ( 20 hours a week )

Fachinformatiker w/m/d Schwerpunkt Microsoft Client und Server

IT Servicedesk Mitarbeiter m/w/x

IT Administrator (m/w/d) mit Schwerpunkt Applikationsbetreuung

IT- Service Desk

Merchandising Manager (m/f/d)

IMAC Administrator / Workplace & Infrastructure IT (m/w/d)

Female Talent Internship - BCG Platinion (all genders)

IT-Systemadministrator / Fachinformatiker für Systemintegration (m/w/d)

IT Supporter

System-Administrator

110 CHF/per hour - FULLY REMOTE - RHACM

Client Operations Representative

IT Servicedesk Mitarbeiter m/w/x

IT-Systemadministrator / Technical Support Engineer (m/w/d) – Schwerpunkt MS365

IT-Supporter

Enterprise Account Executive (f/m/d)

Systemadministrator/in m/w/d

IT Systemadministrator (m/w/d) - Internal Infrastructure

Ich möchte aktuelle Job-E-Mails für Stellen als 1st level support in berlin erhalten

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