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Desktop Support Field Associate

EOS -
Berlin

Direkt bewerben

Details zur Stelle

vor 2 Tagen

Qualifikationen

Logistik
Microsoft Office
Public Health
Produktion
Zeitmanagement

Vollständige Stellenbeschreibung

Desktop Support Field Associate

Our Company

EOS IT Solutions is a family-run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders. We deliver forward-thinking solutions based on multi-domain architecture, with a strong focus on customer satisfaction and service excellence.

What You Will Do:

As a Desktop Support Technician, you will provide hands-on support for IT equipment and workspace setups, ensuring smooth operations and excellent customer service.

Location:

When not travelling, this role will require presence 5 days a week onsite in Berlin

International Travel:

This position involves regular business travel within Germany, including visits and support across multiple office locations in Europe. Occasional international travel to regions within the Middle East and Africa may also be required.

All travel will be conducted in accordance with applicable local laws and organisational policies. The successful candidate must be able to meet the legal entry and work requirements for the relevant jurisdictions, including holding valid travel documentation (e.g., passport, visas where applicable) and adhere to the relevant medical advice and health requirements associated with travelling to those locations (e.g., vaccinations or preventative measures), all in line with public health guidance. These will be essential to legally and safely fulfil all aspects of the role.

Key Responsibilities

Fulfil materials and equipment requests
Deploy desk setups and monitors
Safely dispose of equipment
Provide desk-side support and troubleshooting
Manage inventory levels and restocking
Maintain vending machines (L1 maintenance, moves, planogram changes)
Handle e-waste and donation requests
Collect IT equipment (terminations, upgrades)
Assist with desk moves
Liaise with inventory teams
Perform inventory counts and manage stock levels
Receive inbound hardware
Coordinate EMEA shipments
Support other projects as assigned

What You Need to Succeed

Experience in logistics, warehousing, or manufacturing (preferred)
Proficiency in Microsoft Office
Familiarity with inventory tools (preferred)
Strong communication and time management skills
Attention to detail and organisational ability
Team-oriented and professional approach

Belonging at EOS
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We welcome applications regardless of gender, gender identity, age, belief, race, national origin, sexual orientation, disability, marital or civil partnership status, or other non-merit factors.

#INDEMEA #LI-CT2

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