Bilfinger is an international industrial services provider. The aim of the Group's activities is to increase the efficiency and sustainability of customers in the process industry and to establish itself as the number one partner in the market for this purpose. Bilfinger’s comprehensive portfolio covers the entire value chain from consulting, engineering, manufacturing, assembly, maintenance and plant expansion to turnarounds and digital applications.
The company delivers its services in two service lines: Engineering & Maintenance and Technologies. Bilfinger is primarily active in Europe, North America and the Middle East.
Process industry customers come from sectors that include energy, chemicals & petrochemicals, pharma & biopharma and oil & gas. With over 30,000 employees, Bilfinger upholds the highest standards of safety and quality and generated revenue of more than €5 billion in financial year 2024. To achieve its goals, Bilfinger has identified two strategic levers: positioning itself as a leader in increasing efficiency and sustainability and driving operational excellence to improve organizational performance.
Location: Frankfurt am Main, Mannheim, Oberhausen or any Bilfinger location within Europe
The Global Account Manager (m/f/d) for Bilfinger Industries plays a pivotal role in driving global business growth, strengthening strategic customer relationships, and developing techno‑commercial offerings across countries and business units. You will act as the primary contact for global accounts, shape Bilfinger’s go‑to‑market strategy, and develop cross‑border business opportunities and partnerships. Internally, you will support product development, portfolio sharpening, and contribute to strategic planning across segments.
Your Tasks & Responsibilities:
- Develop comprehensive value propositions for dedicated strategic global accounts
- Development of an account plan with objectives, actions, and responsibilities aligned with Bilfinger’s growth strategy
- Analysis of the customer structure, decision-making processes, investment plans, competitive positioning
- Building trusting relationships at multiple levels within the customer organization (Purchasing, Operations, Management)
- Identify growth opportunities in collaboration with the business units
- Establish and further develop professional processes in account and global account management at Bilfinger
- Ensure a consistent image for customers
- Contribute to product development and portfolio optimization by gathering feedback (e.g. regular reviews and customer satisfaction surveys) on customer needs as well as identifying improvement measures
- Report on short‑ and mid‑term prospects, sales pipelines, and quarterly long‑term initiatives by using Salesforce as reporting tool
- Ensure all actions align with Bilfinger’s ethical standards and Business Code of Conduct
Your Profile:
- University degree in engineering or business administration or equivalent
- At least 10 years of experience in industrial services industry
- 3–5 years of Key Account Management experience preferred
- Proven experience developing and directing the implementation of key strategic initiatives and projects across multiple geographies and business units
- Experience leading indirect teams in a matrix or functional organization
- Strong commercial understanding and experience with complex negotiations
- Ability to identify market needs and convert them into viable business opportunities
- Strong communication and relationship‑building skills across all organizational levels
- Excellent influencing, stakeholder management, negotiation, and presentation skills
- Strategic thinker with strong commercial and business acumen
- Resilient, adaptable, and comfortable managing ambiguity and organizational change
- Fluent in English; additional languages are an advantage
- International travel required
We offer:
- A responsible and varied range of tasks.
- An open and motivated team that warmly welcomes you.
- Plenty of room for your own ideas and creative solutions.
- Challenging projects in an international environment with diverse development opportunities.
- Personal development opportunities in various areas as well as professional advancements.
- Flexible working hours within a flexitime system and the possibility of mobile working.
- Structured onboarding for a pleasant and professional start.
- Competitive compensation and additional benefits:
- Vacation and Christmas bonuses.
- 30 days of vacation per calendar year
- Entitlement to capital-forming benefits
- Company pension scheme through direct insurance
- Corporate benefits: Discounts with well-known manufacturers and brands
- Free parking, job ticket/Germany ticket, good canteen nearby access to EGYM Wellpass fitness studios
- Free beverages at the locations
- Modern and ergonomic workstations
