20 beste Stellen als technical support analyst in berlin, be – aktuell auf Personalsuche

BMC Helix Support / Technical Support Analyst (Remote)
Müller`s Solutions —Berlin
- Hybrides Arbeiten
- Informatik
- Bachelor
- Erfahrung in der IT
Direkt bewerben
(Jr.) Operations Systems Analyst (m/f/d)
HOLY Softdrinks GmbH —Berlin
- Vollzeit
- ERP-Systeme
- Künstliche Intelligenz
- Flexible Arbeitszeiten
Direkt bewerben
3 Tage
Data Analyst ( M/F/D )
LYNX B.V. —Berlin
- Vollzeit
- SQL
- Agile
- Python
- Kostenlose Verpflegung
Data Analyst (m/w/d)
Scienion —Berlin
- Vollzeit
- CRM-Software
- Microsoft Excel
- SQL
Direkt bewerben
Analytics Engineer (Power BI Specialist)
Blue Orange Digital —Berlin
- 5.500 € – 7.200 € pro Monat
- Homeoffice
- Bachelor
- Kommunikationsfähigkeit
- Analytik
10 Tage
Data Analyst
Almedia —Berlin
- Vollzeit
- Datenanalyse
- SQL
- Python
Email Deliverability Consultant
Braze —Berlin
Direkt bewerben
Associate Consultant (Germany) - Entry-Level Technology Consulting (Life Sciences)
Veeva Systems —Berlin
- 48.000 € pro Jahr
- Vollzeit
- Mit Reiseanteil
Data Intelligence Intern
trawa —Berlin
- Vollzeit
- SQL
- Python
- Analytik
Direkt bewerben
4 Tage
Analyst (New Grad), Business Development, Gaming
AppLovin —Berlin
- 53.762 € – 80.091 € pro Jahr
- Vertrieb
- Marketing
- Verhandlungsgeschick
Data Engineer/Analyst - Integration (m/w/d)
padoa —Berlin
- Homeoffice
- SQL
9 Tage
Data Analyst ( M/F/D )
LYNX Berlin —Berlin
- Vollzeit
- SQL
- Agile
- Python
- Kostenlose Verpflegung
Direkt bewerben
Product Analyst
Sloboda Studio —Berlin
- Wirtschaft
- Kommunikationsfähigkeit
- Python
AI Governance Analyst (f/m/d)
Raisin —Berlin
- Machine Learning
- Künstliche Intelligenz
- Flexible Arbeitszeiten
Direkt bewerben
5 Tage
Intern, Data Analytics (Vendor)
Delivery Hero —Berlin
- Hybrides Arbeiten
- Informatik
- Master
- SQL
Direkt bewerben
Manufacturing Data Analyst
Deltia —Berlin
- 50.000 € – 65.000 € pro Jahr
- Vollzeit
- ERP-Systeme
- SQL
- Produktion
- Flexible Arbeitszeiten
Analyst, Business Development, Gaming
AppLovin —Berlin
- 53.762 € – 80.091 € pro Jahr
- Vertrieb
- Marketing
- Verhandlungsgeschick
Associate Product Owner / Business Analyst (f/m/d)
Verwaltungssprung GmbH —Berlin
- Hybrides Arbeiten
- Agile
- Wirtschaft
Direkt bewerben
Revenue Analyst (m/w/d)
Marriott International, Inc —Berlin
- Vollzeit
- Bestandsmanagement
- Wirtschaft
14 Std.
Associate Technical Consultant (Germany) - Entry-Level Consulting (Life Sciences)
Veeva Systems —Berlin
- 48.000 € pro Jahr
- Vollzeit
- Azure
- Informatik
- Java

Ich möchte aktuelle Job-E-Mails für Stellen als technical support analyst in berlin, be erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

technical support analyst jobs near berlin, be

BMC Helix Support / Technical Support Analyst (Remote)

Müller`s Solutions
Berlin

Direkt bewerben

Details zur Stelle

Qualifikationen

Informatik
Technischer Support
Bachelor
Erfahrung in der IT
Informationstechnologie

Vollständige Stellenbeschreibung

Müller's Solutions is looking for an enthusiastic BMC Helix Support / Technical Support Analyst to join our remote team. In this vital role, you will deliver superior technical support to our clients using BMC Helix, assisting them with troubleshooting and resolving various technical challenges related to the software. This position requires a proactive approach in providing solutions while ensuring a high level of customer satisfaction.

Key Responsibilities:

Provide efficient first-level technical assistance to clients using BMC Helix, addressing and resolving inquiries promptly.
Troubleshoot issues related to BMC Helix, including installation, configuration, and operational challenges.
Guide clients through the implementation process, ensuring effective usage of the BMC Helix platform.
Document technical problems and solutions systematically to build a robust knowledge base for future reference.
Collaborate with product teams to communicate customer feedback and assist in routine software updates.
Participate in training sessions and webinars to educate users on best practices within the BMC Helix environment.
Contribute to process improvement initiatives that enhance customer support experiences.

Requirements

Requirements:

Bachelor's degree in Computer Science, Information Technology, or related discipline.
Minimum of 2 years of technical support experience, ideally within a software or IT service environment.
In-depth knowledge of BMC Helix and experience with ticketing systems.
Strong analytical and troubleshooting skills, with attention to detail.
Excellent verbal and written communication abilities to convey complex information clearly.
Ability to work independently in a remote setup while managing efficiency and productivity.
Customer-oriented mindset with a dedication to exceeding client expectations.

Preferred Qualifications:

Experience in ITIL frameworks or IT service management processes.
Familiarity with other IT service management tools and methodologies.
Prior experience in a remote technical support role.
Relevant certifications in BMC Helix or IT support services are a plus.
Capability to prioritize tasks effectively and work under minimal supervision.

Direkt bewerben

Erweiterte Suche

technical support analyst Jobs in berlin, be

BMC Helix Support / Technical Support Analyst (Remote)

(Jr.) Operations Systems Analyst (m/f/d)

Data Analyst ( M/F/D )

Data Analyst (m/w/d)

Analytics Engineer (Power BI Specialist)

Data Analyst

Email Deliverability Consultant

Associate Consultant (Germany) - Entry-Level Technology Consulting (Life Sciences)

Data Intelligence Intern

Analyst (New Grad), Business Development, Gaming

Data Engineer/Analyst - Integration (m/w/d)

Data Analyst ( M/F/D )

Product Analyst

AI Governance Analyst (f/m/d)

Intern, Data Analytics (Vendor)

Manufacturing Data Analyst

Analyst, Business Development, Gaming

Associate Product Owner / Business Analyst (f/m/d)

Revenue Analyst (m/w/d)

Associate Technical Consultant (Germany) - Entry-Level Consulting (Life Sciences)

Ich möchte aktuelle Job-E-Mails für Stellen als technical support analyst in berlin, be erhalten

Related Searches

Weitere Job-Standorte erkunden

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt