20 beste Stellen als remote chat support in berlin – aktuell auf Personalsuche

Customer Support Agent (m/w/d) - Kundendienstmitarbeiter
SKAIZen Group —Berlin
- 2.300 € – 2.500 € pro Monat
- Teilzeit
- Hybrides Arbeiten
- Hochschulreife
Direkt bewerben
Junior IT-Support Employee
Daikin Applied Germany GmbH —Berlin
- Vollzeit
- Informatik
- Englisch
- Erfahrung in der IT
- Weiterbildungsprogramme
- Flexible Arbeitszeiten
Technischer Support/ Anwendungsbetreuung Clientanwendung (m/w/d)
Limbach Gruppe —Berlin
- Vollzeit
- Weiterbildungsprogramme
10 Tage
Product Support Specialist (m/f/d)
Bruker —Berlin
- Kundenberatung
- Kommunikationsfähigkeit
Junior IT-Support Employee (clone)
Daikin Applied Germany GmbH —Berlin
- Vollzeit
- Informatik
- Englisch
- Erfahrung in der IT
- Weiterbildungsprogramme
- Flexible Arbeitszeiten
Working Student - Customer Success (m/f/d)
nuwo GmbH —Berlin
- Teilzeit
- Marketing
Direkt bewerben
Customer Care Executive (f/m/d)
MEININGER Hotels Group —Berlin-Kreuzberg
- Vollzeit
- Gastgewerbe
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Direkt bewerben
Senior Business Travel Consultant - Spanish speaking - Remote
Perk —Berlin
- Vollzeit
- Homeoffice
- Gastgewerbe
- Kundenberatung
- Englisch
- Umzugskostenzuschuss
Conversation Class Trainer (German)
goFLUENT —Berlin
- Montag bis Freitag
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- Windows
- Unterrichten
3 Tage
Application Experience Specialist
Zattoo —Berlin
- APIs
- Homeoffice-Möglichkeit
- Flexible Arbeitszeiten
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9 Tage
Product Support Specialist (m/f/d)
Bruker Nano GmbH —Berlin
- Kundenberatung
- Kommunikationsfähigkeit
Senior Accounts Payable Accountant (Fixed-term contract) (m/f/d)
EMnify GmbH —Berlin
- Hybrides Arbeiten
10 Tage
Demand Generation Content Manager
EMnify GmbH —Berlin
- Hybrides Arbeiten
AI Product Manager
n8n —Berlin
- Vollzeit
- Homeoffice
- Master
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- PC-Kenntnisse
- Lebensversicherung
Senior Business Travel Consultant - French Speaking - Remote
Perk —Berlin
- Vollzeit
- Homeoffice
- Gastgewerbe
- Kundenberatung
- Englisch
- Umzugskostenzuschuss
Dutch-speaking iGaming Customer Support Agent (+ Relocation Offer)
Next Job Abroad —Berlin
- Vollzeit
- Hybrides Arbeiten
- Kundenberatung
- Umzugskostenzuschuss
Direkt bewerben
Customer Care Agent (m/f/d)
Voy —Berlin
- Hybrides Arbeiten
- CRM-Software
- Krankenhaus
- Englisch
- Mitarbeiter-Rabatt
- Weiterbildungsprogramme
Direkt bewerben
Swedish speaking Customer Support Agent for iGaming Company in Malta
Next Job Abroad —Berlin
- Vollzeit
- Hybrides Arbeiten
- Umzugskostenzuschuss
Direkt bewerben
Engineering Manager - Packet Processing
EMnify GmbH —Berlin
- Homeoffice
- AWS
- APIs
Big Data Analyst
Zattoo —Berlin
- Master
- SQL
- APIs
- Homeoffice-Möglichkeit
- Flexible Arbeitszeiten
Direkt bewerben

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remote chat support jobs near berlin

Customer Support Agent (m/w/d) - Kundendienstmitarbeiter

SKAIZen Group
Berlin

Direkt bewerben

Details zur Stelle

Teilzeit
2.300 € – 2.500 € pro Monat

Qualifikationen

Hochschulreife

Vollständige Stellenbeschreibung

The primary objective of the Customer Support Agent position is to aid our customers with any inquiries or issues they may encounter concerning their accounts, while striving to achieve the most favorable resolution for them. This encompasses assisting customers via various communication channels, including phone calls, emails, live chats, and written correspondence.

Primary Responsibilities and Duties:

Listen attentively and comprehend the circumstances and requirements of customers
Answer all customer inquiries through LiveChat, Phone, Email, and Letter
Achieve your individual daily objectives as established by the Customer Relations Manager
Address customers' minor complaints swiftly and effectively, ensuring the resolution is beneficial for both the customer and the company
Respond to inquiries from customers in the application phase, assisting them in progressing with their application promptly and supporting them
Aid customers facing financial difficulties who are unable to fulfill their repayment obligations
Recognize the needs of vulnerable customers
Update customer accounts according to all information received from any mode of communication
Ensure that all interactions with customers are clear and comprehensible, and where necessary, tailored to meet the customer’s needs
Continuously strive to enhance the quality of communication, ensuring customers are treated equitably to achieve favorable outcomes
Operate within the quality assurance standards and perform the standard compliance checks
Comply with the SMCR conduct regulations

Candidate Profile / Competencies / Qualifications and Characteristics:

Approachable, empathetic, and considerate.

Accurate attention to detail.

A team player who can demonstrate initiative.

Ability to manage one's own workload and meet company targets.

Excellent customer service - the capability to provide solutions.

Approachable, empathetic, and considerate.
Accurate attention to detail.
A team player who can demonstrate initiative.
Ability to manage one's own workload and meet company targets.
Excellent customer service - the capability to provide solutions.
Proficient in computer use.
Outstanding administrative and strong organizational skills.
You must conduct yourself with integrity.
The ability to remain calm under pressure.
You must act with due care, skill, and diligence.
You must be open and cooperative with the FCA and other regulatory bodies.
You must give due regard to the interests of customers and treat them fairly.
You must strive to achieve positive customer outcomes specifically concerning;
- Affordability
- Sustainability
- Customer understanding
- High levels of customer support.

Job Type: Part-time
Part-time hours: 20-25 per week

Pay: 2.300,00€ - 2.500,00€ per month

Education:

High school or equivalent (Required)

Language:

English (Required)

Work Location: Hybrid remote in 10719 Berlin

Direkt bewerben

Erweiterte Suche

remote chat support Jobs in berlin

Customer Support Agent (m/w/d) - Kundendienstmitarbeiter

Junior IT-Support Employee

Technischer Support/ Anwendungsbetreuung Clientanwendung (m/w/d)

Product Support Specialist (m/f/d)

Junior IT-Support Employee (clone)

Working Student - Customer Success (m/f/d)

Customer Care Executive (f/m/d)

Senior Business Travel Consultant - Spanish speaking - Remote

Conversation Class Trainer (German)

Application Experience Specialist

Product Support Specialist (m/f/d)

Senior Accounts Payable Accountant (Fixed-term contract) (m/f/d)

Demand Generation Content Manager

AI Product Manager

Senior Business Travel Consultant - French Speaking - Remote

Dutch-speaking iGaming Customer Support Agent (+ Relocation Offer)

Customer Care Agent (m/f/d)

Swedish speaking Customer Support Agent for iGaming Company in Malta

Engineering Manager - Packet Processing

Big Data Analyst

Ich möchte aktuelle Job-E-Mails für Stellen als remote chat support in berlin erhalten

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