20 beste Stellen als remote customer service english in berlin – aktuell auf Personalsuche

Customer Support Agent (m/w/d) - Kundendienstmitarbeiter
SKAIZen Group —Berlin
- 2.300 € – 2.500 € pro Monat
- Teilzeit
- Hybrides Arbeiten
- Hochschulreife
Direkt bewerben
Junior Service Delivery Coordinator (SaaS, Remote, EU)
Publitas —Berlin
- 30.000 € – 40.000 € pro Jahr
- Vollzeit
- Homeoffice
- Künstliche Intelligenz
14 Tage
Customer Care Executive (f/m/d)
MEININGER Hotels Group —Berlin-Kreuzberg
- Vollzeit
- Gastgewerbe
- Kundenberatung
Direkt bewerben
Travel Advisor
Worldia —Berlin
- Hybrides Arbeiten
- Ohne Reiseanteil
Direkt bewerben
Customer Success - Team Lead (m/w/d)
Lassie —Berlin
- Hybrides Arbeiten
Direkt bewerben
8 Tage
Account Executive - Customer Base
Workday —Berlin
- 76.100 € – 114.200 € pro Jahr
- Vollzeit
- Vertrieb
- ERP-Systeme
- Flexible Arbeitszeiten
Customer Service Intern (m/w/d)
TIENS Group —Berlin
- Hybrides Arbeiten
- Microsoft Excel
- Kundenberatung
- Microsoft Office
Direkt bewerben
Working Student - Customer Success (m/f/d)
nuwo GmbH —Berlin
- Teilzeit
- Marketing
Direkt bewerben
IT Assistant (Shopify & Google Apps Script eCommerce)
Foxelli Group —Berlin
- 800 € – 1.300 € pro Monat
- Vollzeit
- Homeoffice
- APIs
- Künstliche Intelligenz
- Mitgliedschaft im Fitnessstudio
Senior Customer Vehicle Deployment Planner (all genders) – Vehicle Lifecycle Projects
MOIA GmbH —Berlin
- Homeoffice-Möglichkeit
Working Student Logistics - Customs Solutions (f/m/x)
Seven Senders —Berlin
- Teilzeit
- Hybrides Arbeiten
- Projektmanagement
Direkt bewerben
Onboarding Specialist - (berlin based, m/f/x)
Lightspeed Commerce, Inc. —Berlin
- Vollzeit
- Hybrides Arbeiten
- Gastgewerbe
- Microsoft Excel
- Vertrieb
- Mitgliedschaft im Fitnessstudio
Direkt bewerben
SharePoint Online (m/f/d)
Concentrix —Berlin
- Vollzeit
- Homeoffice
- Präsentationserfahrung
- Ohne Hochschulabschluss
- Mit Reiseanteil
Enterprise Customer Success Manager
Palo Alto Networks —Berlin
- Azure
- Vertrieb
- Windows
3 Tage
Senior Customer Vehicle Deployment Planner (all genders) – Vehicle Lifecycle Projects
MOIA —Berlin
- Homeoffice-Möglichkeit
Customer Success Manager
WalkMe —Berlin
- Vollzeit
- Hybrides Arbeiten
- Vertrieb
- ERP-Systeme
- Künstliche Intelligenz
Direkt bewerben
Sales Development Representative - (Spanish Speaking) - 100% remote - Europe
Hostaway —Berlin
- Vollzeit
- Homeoffice
- CRM-Software
- Bachelor
- Homeoffice-Möglichkeit
- Aufstiegsmöglichkeiten
Direkt bewerben
IT Support Specialist (all genders)
Sunday Natural Products GmbH —Berlin
- Vollzeit
- Scripting
Global Account Manager - Institutional Division (Remote)
Ecolab Inc. —Berlin
- Homeoffice
- Microsoft Powerpoint
- Gastgewerbe
- Vertrieb
14 Tage
Product Support Specialist (m/f/d)
Bruker —Berlin
- Kundenberatung
- Kommunikationsfähigkeit

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Customer Support Agent (m/w/d) - Kundendienstmitarbeiter

SKAIZen Group
Berlin

Direkt bewerben

Details zur Stelle

Teilzeit
2.300 € – 2.500 € pro Monat

Qualifikationen

Hochschulreife

Vollständige Stellenbeschreibung

The primary objective of the Customer Support Agent position is to aid our customers with any inquiries or issues they may encounter concerning their accounts, while striving to achieve the most favorable resolution for them. This encompasses assisting customers via various communication channels, including phone calls, emails, live chats, and written correspondence.

Primary Responsibilities and Duties:

Listen attentively and comprehend the circumstances and requirements of customers
Answer all customer inquiries through LiveChat, Phone, Email, and Letter
Achieve your individual daily objectives as established by the Customer Relations Manager
Address customers' minor complaints swiftly and effectively, ensuring the resolution is beneficial for both the customer and the company
Respond to inquiries from customers in the application phase, assisting them in progressing with their application promptly and supporting them
Aid customers facing financial difficulties who are unable to fulfill their repayment obligations
Recognize the needs of vulnerable customers
Update customer accounts according to all information received from any mode of communication
Ensure that all interactions with customers are clear and comprehensible, and where necessary, tailored to meet the customer’s needs
Continuously strive to enhance the quality of communication, ensuring customers are treated equitably to achieve favorable outcomes
Operate within the quality assurance standards and perform the standard compliance checks
Comply with the SMCR conduct regulations

Candidate Profile / Competencies / Qualifications and Characteristics:

Approachable, empathetic, and considerate.

Accurate attention to detail.

A team player who can demonstrate initiative.

Ability to manage one's own workload and meet company targets.

Excellent customer service - the capability to provide solutions.

Approachable, empathetic, and considerate.
Accurate attention to detail.
A team player who can demonstrate initiative.
Ability to manage one's own workload and meet company targets.
Excellent customer service - the capability to provide solutions.
Proficient in computer use.
Outstanding administrative and strong organizational skills.
You must conduct yourself with integrity.
The ability to remain calm under pressure.
You must act with due care, skill, and diligence.
You must be open and cooperative with the FCA and other regulatory bodies.
You must give due regard to the interests of customers and treat them fairly.
You must strive to achieve positive customer outcomes specifically concerning;
- Affordability
- Sustainability
- Customer understanding
- High levels of customer support.

Job Type: Part-time
Part-time hours: 20-25 per week

Pay: 2.300,00€ - 2.500,00€ per month

Education:

High school or equivalent (Required)

Language:

English (Required)

Work Location: Hybrid remote in 10719 Berlin

Direkt bewerben

Erweiterte Suche

remote customer service english Jobs in berlin

Customer Support Agent (m/w/d) - Kundendienstmitarbeiter

Junior Service Delivery Coordinator (SaaS, Remote, EU)

Customer Care Executive (f/m/d)

Travel Advisor

Customer Success - Team Lead (m/w/d)

Account Executive - Customer Base

Customer Service Intern (m/w/d)

Working Student - Customer Success (m/f/d)

IT Assistant (Shopify & Google Apps Script eCommerce)

Senior Customer Vehicle Deployment Planner (all genders) – Vehicle Lifecycle Projects

Working Student Logistics - Customs Solutions (f/m/x)

Onboarding Specialist - (berlin based, m/f/x)

SharePoint Online (m/f/d)

Enterprise Customer Success Manager

Senior Customer Vehicle Deployment Planner (all genders) – Vehicle Lifecycle Projects

Customer Success Manager

Sales Development Representative - (Spanish Speaking) - 100% remote - Europe

IT Support Specialist (all genders)

Global Account Manager - Institutional Division (Remote)

Product Support Specialist (m/f/d)

Ich möchte aktuelle Job-E-Mails für Stellen als remote customer service english in berlin erhalten

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