What if the impact of your role extended beyond a job title?
Not through marketing spin. Not through vague "purpose-driven" messaging. But through software that helps industrial companies understand, manage and actively reduce their environmental impact.
That's what Tanso is building. And it's one of the reasons people join us.
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Take Action in a Fast-Moving, High-Impact Environment. We move fast on sustainability because the urgency is real. That means decisions that matter, transparent processes, and the agility to navigate change.
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Challenge & Grow Through Ownership. Take ownership immediately, build expertise through hands-on experience, and leverage every available resource to achieve outsized impact.
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Foster Trust with Mission-Driven Collaborators. You'll join a team that prioritizes impact and each other. We give honest feedback, share credit, support each other when it matters, and hold high standards together.
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Embrace Responsibility & Drive Impact. Turn fragmented emissions data into actionable insights. Your work has immediate, visible impact - clearer decision-making and genuine momentum toward change.
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AI First-Mindset. We embrace cutting-edge technology to solve sustainability challenges. Push the boundaries of innovation and stay ahead of what's possible.
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Commitment to Performance & Excellence. We cultivate a high-performance culture where you thrive. Push yourself and others to excel, celebrate wins, learn from setbacks, and raise the bar.
To take an active role in helping leading industrial companies turn sustainability ambition into action, we are looking for a Customer Success Manager (f/m/x).
As a Customer Success Manager, you will guide customers through their sustainability management journey, deepen partnerships with key stakeholders, and ensure our offering delivers tangible, long-term value. You will own your customer portfolio and work directly with sustainability professionals and executive leaders.
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Ideally 2+ years of experience in B2B or SaaS Customer Success, with a demonstrated ability to manage and grow customer relationships.
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Background in sustainability, ideally with hands-on experience in climate, carbon accounting, or related domains is a plus.
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Experience in customer-facing roles, showcasing strong communication and relationship-building skills.
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Based in or willing to relocate to Munich.
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Fluency in English and German.
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A highly competitive compensation package with an attractive equity package to participate in Tanso's growth.
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Hybrid working model that combines the benefits of onsite collaboration with the flexibility needed.
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A company-contributed pension plan to support long-term financial security.
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Our competitive commission model that puts you in control of your earning potential.
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Yearly budget to support ongoing professional development.
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Sponsored access to EGYM Wellpass to prioritize your wellbeing with thousands of options.
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Exclusive discounts that help you save on a wide range of everyday brands, services, and experiences.
We're a diverse group of people, and that diversity is what makes us great. We bring unique perspectives to everything we do and are always eager to learn from each other. We work in cross-functional teams to tackle ambitious challenges, actively seek feedback and be the best versions of ourselves.
Tanso is an integrated sustainability software for carbon accounting and ESG data management. Our goal is to help manufacturing companies meet regulatory requirements and achieve their sustainability objectives.
Tanso
Working at Tanso
