TEWS Elektronik GmbH & Co. is a well established German company in the field of moisture and density measurement with a strong commitment to service excellence across the Asia-Pacific region. Our team is dedicated to delivering high-quality customer support, efficient operations, and long-term client satisfaction. With our regional footprint expanding, we are seeking a highly capable Regional Service Manager for China to strengthen our service leadership.
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Lead and manage the regional service organization across multiple APAC markets.
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Ensure consistent, high-quality service delivery, customer satisfaction, and operational performance.
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Manage escalations, provide solutions, and support local service teams on customer site.
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Collaborate closely with Sales, Operations, and Product teams in Germany to enhance the customer experience.
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Bachelor’s degree in Engineering, or related field.
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Minimum 5–7 years of service management experience, ideally in a regional role.
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Strong communication skills.
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Experience working in fast-paced, multicultural environments.
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Ability to manage cross-border teams, resolve escalations, and drive operational excellence.
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Proficiency in English and Mandarin required
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Willingness and ability to travel regularly within the region and occasionally to Germany for training and team building purposes
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Able to work under pressure.
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Work independently and as a good team player as well.
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Competitive salary
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Career development opportunities in a dynamic, international environment.
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Comprehensive employee benefits and medical insurance.
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A collaborative culture that values professionalism and continuous improvement.
