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The Distribution Solution Expert will play a key role in supporting logistics operations at export distribution platforms, ensuring smooth execution of day-to-day activities related to inbound and outbound flows, stock management, and logistics claims. This role will focus on operational tasks, collaborating closely with internal teams and 3PLs (third-party logistics providers) to maintain efficiency, resolve operational issues, and help improve logistics processes under the guidance of senior management.
Key Accountabilities
Inbound Flows coordination
Support inbound logistics: Assist with coordinating the flow of shipments between shipping sites and 3PLs, ensuring timely deliveries and resolving minor issues as they arise.
Assist with reception activities: Help ensure effective communication between operational teams and 3PLs, ensuring efficient reception of goods and minimal disruptions.
Monitor inbound flows efficiency: Assist in optimizing inbound schedules and capacity utilization in collaboration with 3PLs, tracking performance to highlight opportunities for improvement.
Outbound management & Claims
Assist with logistics claims: Help investigate, and document logistics claims related to lost, damaged, or delayed shipments, escalating significant issues as needed.
Support returns management: Assist in tracking and managing returns, investigating root causes and supporting process improvements to reduce return rates.
Stock and Inventory Management
Support stock monitoring: Help track stock levels, assist with inventory reconciliation efforts, and address any discrepancies in collaboration with distribution sites and 3PLs.
Ensure accurate inventory tracking: Monitor stock turnover, ensuring compliance with internal stock targets and support efforts to reduce excess stock and avoid expiration.
Assist in inventory disposal: Help coordinate stock destruction and disposal, ensuring compliance with internal policies and regulations.
Operational Support and Process Improvement
Assist with operational performance: Monitor key operational activities, tracking performance data and supporting the identification of inefficiencies.
Provide support for continuous improvement projects: Help implement process enhancements and operational improvements, supporting senior team members in driving efficiency initiatives across logistics.
Support new system or tool implementations: Assist with the introduction of new technologies or process improvements, helping to ensure smooth transitions and user adoption.
Collaboration and Reporting
Collaborate with internal stakeholders: Work closely with various internal teams, including finance, quality, and operational teams, to ensure alignment on stock management and operational priorities.
Provide support for performance tracking: Assist in collecting and reporting performance metrics, offering data insights to help identify areas for improvement.
About you
Skills/Expertise/Experience:
Basic Supply Chain & Distribution knowledge: Understanding of logistics processes, including inbound and outbound management and stock control
Operational support experience: Proven ability to assist in logistics or supply chain operations, ensuring smooth day-to-day activities.
Team collaboration: Comfortable working with different teams, contributing to operational tasks while maintaining good communication.
Tool proficiency: Experience with logistics management systems (such as SAP or similar platforms) and collaborative tools.
Analytical mindset: Ability to analyze basic operational data and assist in resolving logistical issues.
Preferred Skills/Expertise/Experience:
Familiarity with regulated industries: Some knowledge or exposure to working within regulated sectors like pharmaceuticals or life sciences is a plus.
Experience with 3PLs: Familiarity with 3PL relationships and logistics operations, ideally within distribution.
Problem-solving ability: Able to identify issues in logistics processes and offer simple solutions or escalate where necessary.
Process improvement mindset: Interest in assisting with the continuous improvement of logis
