About the role
We are seeking a proactive and detail-oriented Office Manager and Customer Care Support professional to join our team in Dreieich, Germany. In this role, you will ensure the smooth day-to-day operation of the office, provide administrative support to local teams, and manage customer invoicing and accounts receivable activities.
You will act as a key point of contact for local administrative matters while ensuring accurate invoicing, payment tracking, and timely collection of outstanding balances.
Main duties and responsibilities
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Manage all office administration activities for the Dreieich office.
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Provide administrative support to local teams and assist with local and global initiatives.
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Coordinate company vehicle and mobile phone administration.
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Act as the main point of contact for local administrative matters, supporting both corporate and EMEA management.
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Respond to customer inquiries and requests related to invoices and payments.
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Issue customer invoices in a timely and accurate manner.
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Monitor and reconcile accounts receivable balances.
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Follow up on overdue payments and coordinate collection activities.
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Prepare payment reminders and dunning notices.
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Collaborate with Sales and Service teams to resolve billing discrepancies and disputes.
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Maintain accurate customer account records and prepare periodic AR reports.
Requirements:
Requirements
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Fluent in German and English (mandatory).
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Minimum 3 years of experience in office administration, finance administration, accounts receivable or a similar role.
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Strong organizational skills and attention to detail.
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Reliable, proactive and able to manage multiple priorities.
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Excellent interpersonal and communication skills.
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Strong team player with a collaborative approach.
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Customer-oriented mindset with a professional and service-focused attitude.
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Proficiency with Microsoft Office applications.
