We're undergoing a company-wide CRM transformation and looking for a CRM Tech Manager to lead the technical evolution of our new customer engagement platform. You'll sit at the intersection of Marketing, Data, and Technology — turning infrastructure into measurable impact on customer experience, performance, and growth.
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Lead the technical implementation of a new Customer Engagement Platform (Braze) in close collaboration with Tech and Data teams
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Migrate templates, automations, and audience segments from legacy systems to the new platform
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Develop and deploy web and in-app use cases, including personalized content experiences
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Design web tracking concepts; process behavioral and browsing data; apply insights to segmentation and personalization
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Analyze CRM channel performance data and derive concrete improvement actions
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Strategically expand the data foundation — including CLV integration and onboarding new data sources
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Introduce new communication channels such as WhatsApp and RCS
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Independently design and implement omni-channel customer journeys, both solo and as part of the CRM team
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Partner closely with the Data team on use cases, data models, and tracking architectures
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Act as the key interface between Marketing and Tech
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Advance AI capabilities within CRM — including Custom GPT integrations and AI-powered features in CRM tooling
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Several years of experience in CRM tech at mid-to-senior level
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Hands-on experience with Braze required
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Strong knowledge of API/SDK architecture, data pipelines, and system design
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Proficiency in BigQuery, SQL, JSON, HTML/CSS
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Analytical mindset with a data-driven approach to decision-making
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Hands-on, pragmatic, and outcome-focused working style
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Ability to bridge technical understanding with marketing know-how
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Proficiency in German is an advantage.
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€500 annual travel credit for bookings on our platforms — so you can experience firsthand what you're helping to build.
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20% friends & family discount on our travel offers — share your passion for travel with the people who matter most.
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JobRad bike leasing — movement, fresh air, and tax benefits included: ride smart and stay healthy, whenever and wherever you like.
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Team events at our locations and beyond — we celebrate successes and strengthen our collaboration outside the office too.
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Hybrid and flexible working models that adapt to your life — for a genuine work-life balance.
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A motivated team that loves travel and wants to build something together — in an environment that encourages initiative and active contribution.
We are the GetAway Group — since January 2024, we have brought together the leading booking platforms Kurz-mal-weg.de and Kurzurlaub.de, making us the central player in the short-break travel market across the DACH region.
As part of the HomeToGo Group (www.hometogo.com), we benefit from the infrastructure and innovative strength of the world's leading vacation rental platform — while writing our own focused success story in the hotel arrangements and short-trip space.
Across our platforms
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www.kurzurlaub.de
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www.kurzurlaub.at
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www.kurzreisen.de
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www.kurz-mal-weg.de
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www.beauty24.de
…we offer our customers exclusive deals on hotels, wellness, experiences, and more — from spontaneous weekend getaways to themed short breaks.
Our approximately 120 employees across our offices in Vienna, Leipzig, Frankfurt am Main, Schwerin, and Berlin share one common vision: to become Europe's leading platform for short-break travel — and to help shape the travel habits of tomorrow.
If you're excited to be part of this journey, drive innovation, and grow with us, apply now — and bring your passion for data, technology, and travel along for the ride.
