The job responsibilities outlined in this document are not exhaustive and may evolve over time and be reviewed according to business needs.
ROLE DESCRIPTION SUMMARY
The Services & Operations Project Management Support provides operational and project management support to ensure the successful planning, execution, governance, and delivery of service and operational activities. The role works closely with project managers, service managers, engineering teams, suppliers, and stakeholders to coordinate tasks, monitor performance, maintain project controls, and support continuous improvement initiatives.
PRIMARY RESPONSIBILITIES / KEY RESULT AREAS
Project Management Support
Support the planning, execution, monitoring, and closure of projects and operational workstreams.
Prepare and maintain project schedules, action trackers, risk registers, and status reports.
Coordinate project meetings, workshops, and governance reviews.
Follow up on actions, decisions, and deliverables to ensure timely completion.
Support resource planning and workload management activities.
Assist in project reporting and KPI monitoring.
Governance & Reporting
Ensure adherence to project management methodologies, governance processes, and organizational standards.
Prepare management reports, dashboards, and executive presentations.
Support audits, reviews, and compliance activities.
Maintain accurate project and operational documentation.
Continuous Improvement
Identify opportunities to improve processes, workflows, and reporting efficiency.
Support implementation of best practices across services and operations activities.
Contribute to lessons learned exercises and continuous improvement initiatives.
Stakeholder & Interface Management
Coordinate and facilitate interactions with
Procurement teams regarding contracting activities and supplier management.
Programme and Finance teams to ensure alignment of activities and availability of budget
Suppliers and industrial partners to monitor progress, deliverables, and issues.
Support stakeholder communication and ensure timely escalation of issues and risks.
Contribute to:
Programme reporting and management reviews.
Supplier reviews, technical reviews, and progress meetings.
Risk, Change & Configuration Management
Identify, assess, monitor, and manage project and operational risks.
Maintain and regularly update risk and issue registers.
Focus on:
Supplier-related risks.
Delivery and schedule risks.
Technical maturity and integration risks.
Coordinate change requests impacting project scope, services, products, or operational baselines.
Support impact assessments covering:
Cost implications.
Schedule impacts.
Technical and integration consequences.
Ensure alignment between project activities and:
Approved configuration baselines.
Change control processes.
Programme governance requirements
Quality & Compliance
Ensure suppliers comply with:
Applicable standards (ECSS, ESA, etc.)
Programme requirements and specifications
COMPETENCIES
Soft Skills
Open-minded and collaborative approach.
Strong organizational and coordination skills.
Agile mindset and adaptability to changing priorities.
Hands-on attitude and proactive problem-solving.
Excellent communication and stakeholder management skills.
Results-oriented with a focus on quality and continuous improvement.
Ability to work independently while supporting team objectives.
Technical Skills
Knowledge of project management methodologies and governance processes.
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
Experience with project management tools (e.g., MS Project, Jira, Confluence, Planner, or similar).
Familiarity with extensive documentation organisation, preparation, presentation, review, and handling
Ability to analyse and present project and operational data.
QUALIFICATIONS & EXPERIENCE
Bachelor's or master's degree in aerospace engineering, Systems Engineering, Electrical/Mechanical Engineering, or equivalent.
5+ years of experience in in space or complex high technology programmes.
Fluency in English, both written and spoken
Any other European Language is considered an asset
Experience working within services, operations, engineering, telecommunications, aerospace, IT, or similar industries.
Demonstrated project management experience in multidisciplinary technical environments.
Experience with ESA or institutional programmes.
Familiarity with ECSS standards and configuration & change control
Experience with procurement processes and contract management
Experience in stakeholder coordination and cross-functional team environments
Experience working within services, operations, engineering, telecommunications, aerospace, IT, or similar industries
Project management certification (PMP®, PRINCE2, IPMA). (nonessential)
OTHER KEY REQUIREMENTS / COMMENTS
Eligibility for ESA/EU SECRET personal security clearances is essential. Candidates must be prepared to undergo a security clearance procedure, as this position may require holding such a clearance
Willing to work 60% onsite from office
Travel as required for project realization purposes
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SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.
For more information on SES, click here.
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