We are looking for a communicative and reliable professional to support a company with customer communication, order processing, and general administrative tasks.
In this position, you will serve as an important point of contact for customers and help ensure a professional and positive customer experience. You will handle inquiries, maintain customer information, and work closely with internal teams to resolve customer requests efficiently.
Your Responsibilities
- Communicating with customers by phone, email, and, when required, in person
- Handling customer inquiries, orders, complaints, and general requests
- Maintaining and updating customer and order information in internal systems
- Documenting customer interactions and relevant information
- Supporting the development and maintenance of long-term customer relationships
- Assisting with the acquisition and onboarding of new customers
- Coordinating with internal departments to ensure customer requests are handled efficiently
- Supporting general administrative and organizational tasks
- Contributing to the improvement of service processes and internal workflows
Your Profile
- Completed commercial or business-related training, or a comparable qualification
- Previous experience in customer service, customer support, sales support, or administration is an advantage
- Very good German language skills, both written and spoken
- English, Spanish, or additional language skills are an advantage
- Confident use of standard computer applications
- Experience with CRM, ERP, data entry, or similar systems is desirable
- Strong communication and interpersonal skills
- Friendly, professional, and service-oriented approach
- Independent, structured, and reliable working style
- High level of motivation, flexibility, and team spirit
Candidates who do not meet every requirement but demonstrate strong motivation, a willingness to learn, and excellent communication skills are also encouraged to apply.
Gehalt: 13,90€ - 30,00€ pro Stunde
Arbeitsort: Vor Ort
