As Vertical Lead Enterprise DACH, you own the full commercial performance of a strategic industry vertical within the DACH market.
You are accountable for the vertical P&L, long-term customer success, and sustainable growth across a portfolio of complex enterprise and public-sector accounts. You act as a trusted advisor internally for your vertical team and externally for senior customer stakeholders.
Your role combines strategic ownership with team enablement. While you personally lead selected high-impact enterprise engagements, your primary responsibility is to elevate the overall capability, discipline, and performance of the vertical.
Your mission is twofold:
1. Retention & Value Realization
Ensure customer satisfaction, program performance, and measurable value realization across the vertical portfolio. Establish clear standards for account health, executive engagement, and delivery excellence.
2. Expansion & Growth
Enable and drive upsell and cross-sell opportunities aligned with customers’ strategic objectives, procurement frameworks, and transformation agendas. Translate data insights into scalable commercial outcomes.
Impact
You build a high-performing vertical business with predictable revenue, strong retention, and disciplined funnel governance.
By combining consulting expertise in regulated industries with strong commercial leadership, you position HRS as a strategic partner in complex enterprise and public-sector environments.
Your impact is measured by vertical performance, team effectiveness, forecast reliability, and long-term customer value.
