Getsafe guides people to make smart life choices with personalized digital insurance.
We’re reinventing insurance from the ground up: with our own tech platform and a single app that unites property, life, and health coverage in one seamless experience. Features like family accounts, AI-powered guidance, instant claims handling, and our prevention program “Safepoints” make insurance simple, transparent, and built for today.
Since our launch in 2018, we’ve grown from our headquarters in Heidelberg and office in Berlin to serving more than 500,000 customers across Germany, Austria, and France. Backed by €120M from leading investors such as Earlybird, CommerzVentures, and Swiss Re, we’ve become one of Europe’s fastest-growing insurtechs.
Learn more about us on our Website, Instagram or on LinkedIn.
As a Customer Success Outbound Agent at Getsafe, you are the first point of contact for our customers over the phone and impress with your friendly and engaging manner:
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You play a key role at our customer interface, inspiring our customers with our concept and service.
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You guide customers through our digital process over the phone, answer their questions, and identify gaps in their current coverage.
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You schedule advisory appointments for our Sales Consultants to ensure customers are optimally covered throughout their individual life stages.
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You contribute your own ideas to the strategic development of the team and help shape the future of digital, needs-based advisory services with us.
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You have completed a vocational training.
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You are a strong communicator and enjoy every conversation where you can help our customers get the best possible coverage.
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You enjoy working with innovative digital sales structures and want to help us rethink insurance sales together.
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Ideally, you have some experience in customer-facing roles, but this is not a must – at Getsafe, mindset matters most. Previous experience in the insurance industry is also not required.
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You are fluent in German and English.
Customer Empathy
We simplify insurance by aligning our vision with every interaction, maintaining transparency, and building togetherness and trust with our customers.
Absolute Ownership
We pursue excellence relentlessly, taking full ownership, and ensuring everyone knows their role to contribute to our mission.
Day One Mindset
We strive to continually act as pacemakers, constantly optimising, thinking ahead, and inspiring greatness to build a scalable and impactful future.
Driver Team
We communicate effectively, collaborate positively, and drive success as equals, united by respect and an inspiring mission.
Up to €40,000 annual compensation, including a performance-based bonus
Front row seat at one of Europe’s leading insurtechs that redefines how millions of people experience insurance every day
Diverse and high-performing team that thrives on ownership, speed, and constantly raising the bar
Fully remote, hybrid or on-site setup across our hubs in Heidelberg (Europaplatz) and Berlin (Eberswalder Straße)
Claude Max and the latest hardware and productivity tools
€1,000 annual development budget
€50 monthly benefit budget
Monthly Getsafe insurance voucher
28 vacation days plus birthday and December 24th & 31st off
90 workation days within the EU
