Role Overview:
The Zifo Lab Compute Technician provides technical laboratory services, including multivendor instrument, information technology and validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team.
Responsibilities:
Provides technical support of customer laboratory environments, typically for computers that are integrated with instrumentation
Manages lab computing aspects of installing new, retirement and relocation of equipment
Implements Windows based security
Ensures adherence to client’s corporate policies through periodic reporting and compliance programs
Acts as the technical support contact for field service engineers and external vendors
Provides technical subject matter expertise for new system validation and change management efforts
Document procedures, policies, troubleshooting and best practices
Create and maintain a physical inventory of lab equipment, PC’s, software, and any other information pertinent to the environment if applicable
Perform system preventative maintenances based on client’s schedule, if applicable
About you:
Independent, self-motivated & results driven individual
Willingness & ability to acquire quickly new technical skills & business principles
Ability for Critical Thinking and Logical Reasoning
Good understanding of pharmaceutical research and drug Discovery & development processes and biologics workflows (preferred, not required)
Required Education/Experience:
Preferred to hold a Bachelor of Science in computer science, life science or equivalent industry experience
2+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems
Experience with virtual machine support (preferred)
Experience with scientific instrumentation (preferred)
Experience collaborating in a harmonised Global service (nice to have)
Knowledge and awareness of generative and agentic AI tools and workflows (nice to have)
About Zifo:
Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team’s knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies.
A passion to learn and a spirit of teamwork characterizes us. We revere excellence and the value everyone brings. At Zifo, our culture is one where we debate, challenge ourselves and interact with all alike.
We look for Science – Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a “no doors” policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda – technical competency and cultural adaptability.
Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Zifo offers a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts.
