- Location: Munich, Germany (Hybrid – On-site presence combined with adaptable remote work options)
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Employment Type: Full-time, Permanent
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Experience Level: 1+ years of applicable experience
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Financial Package: €45k - €50k Base Salary + up to €12k Performance Bonus
Step into a key role with an expanding, international fintech and financial services pioneer focused on streamlining secure transactions and optimizing corporate expense workflows. Backed by the immense resources of a global organization with over 10,000 workers worldwide and a US corporate headquarters, our Munich hub maintains the quick, close-knit, and celebratory culture of an agile startup.
In this high-visibility position, you will form one half of a dedicated, dual-professional team in Munich. You will gain significant exposure to company leadership and work cross-functionally across Sales, Compliance, and Operations, serving as a critical catalyst for client retention and regional business expansion.
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Relationship Management: Act as the dedicated primary liaison for distributors and their client networks, cultivating strong, lasting partnerships through premier service delivery.
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Interdepartmental Alignment: Work hand-in-hand with Sales, Operations, and Compliance divisions to facilitate frictionless trade settlement and swift dispute resolution.
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Client Training: Guide and educate clients on our proprietary digital platforms, driving system adoption to increase their operational autonomy and account security.
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Operational Oversight: Supervise and evaluate active trades awaiting wire details, taking proactive measures to flag potential non-settlement risks to leadership.
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Financial & Database Upkeep: Support corporate cash flow initiatives by tracking the timely recovery of outstanding receivables, ensuring immaculate documentation within Salesforce.
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Compliance & Dispute Resolution: Autonomously address minor client complaints and coordinate critical compliance requests (such as GDPR and CASS) with internal units and financial institutions.
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Linguistic Skills: C2-level proficiency (native-grade) in German paired with strong professional English fluency (C1 level).
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Professional Background: Minimum of 1 year of documented success in account coordination, client services, or a similar high-engagement corporate setting.
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Technical Literacy: Strong overall computer skills, particularly with advanced functions in MS Excel, Outlook, and the broader Microsoft ecosystem.
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Work Ethic: A highly adaptable, dedicated worker who enjoys direct customer communication and cross-team partnerships.
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Geographic Location: Already living in or around Munich with the capacity to come to the office on a routine hybrid basis (fully remote arrangements are not supported).
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Background working within the banking sector, fintech platforms, or institutional financial services.
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Practical experience utilizing Salesforce or comparable customer relationship management (CRM) software.
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Competitive Salary: An excellent rewards package providing a base of €45,000 to €50,000, plus an extra annual bonus of up to €12,000 (allocated at €1,000 per month based on local sales milestones).
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Influence & Visibility: Enjoy regular access to executive leadership and hold a prominent voice within a highly focused local office environment.
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Work-Life Integration: 25 days of paid time off, reliable standard corporate hours, no business travel demands, and flexible hybrid schedules.
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Career Advancement: Develop a deep, practical understanding of intricate fintech operations, international payment structures, and regulatory compliance standards.
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Contemporary Office: Utilize an innovative suite of digital tools while working for a progressive global enterprise in central Munich.
