We are the brand for forward-thinkers. We celebrate challenging conventions and shaping the future of electric mobility. We focus on the essentials to bring perfection to customers. We make urban life more enjoyable and entertain our customers with new impulses.
Ever since smart exists, we rewrite the automotive industry’s rulebook. In the 1990s, we undermined the predominant philosophy of ‘bigger is better’ and designed a revolutionary car. Since 2020 we are the first car enterprise that switched to 100% electric! We aim to transform into a leading player in urban premium, electric & connected mobility provider.
Are you a forward thinker too? Then join us now!
Your Responsibilities
Connectivity Product Operations
Establish smart Europe connectivity product strategy, define connectivity product requirements, steer connectivity projects, and deliver product information
Define connectivity and digital product offerings across vehicle lines, including monetization models, pricing, and packaging concepts
Drive continuous improvement of connectivity features through product usage analysis, optimization activities, and identification of new feature use cases
Collaborate with R&D teams to conduct and refine user journeys dedicated to the European market
Lead DHU and connectivity feature localization activities, including content checks, translation verification, and UI/UX reviews
Smart Control App Product Owner & Project Management
Act as Product Owner and project lead for the smart Control App
Define and steer project scope, timelines, budgets, and resources in an agile environment
Define functions, features, UI/UX requirements, and technical solutions while supporting cross-platform integration activities
Manage vendor sourcing and supplier coordination
Support app integration testing in collaboration with R&D, suppliers, app development teams, and other stakeholders
Ensure smooth testing activities with the required frequency and quality to support app go-live and new version releases
Establish and manage app defect management processes, including defect analysis, assignment, monitoring, escalation, and reporting
OTA Management
Define OTA requirements, offerings, pricing concepts, and support OTA process development
Collaborate with headquarters R&D, product owners, and relevant stakeholders to analyze testing results and define follow-up actions
Support continuous optimization of testing processes and derive connectivity feature enhancement requirements
Telematics System Integration
Support TSP use case and process alignment activities
Support system integration between telematics service platforms and European IT systems
What You Bring Along
Bachelor’s degree or above in Technology Management, Electrical Engineering, Business, or a comparable field
Experience and strong interest in connected vehicles, including in-car infotainment, vehicle backend systems, and companion mobile services
Understanding of mobile application development, testing, and defect management
Experience in project management, business operations, and agile development methodologies
Strong communication and coordination skills with a collaborative mindset
Result-driven approach with the ability to manage multiple tasks independently and under pressure
Exceptional organizational skills and strong attention to detail
Logical thinking and analytical problem-solving capabilities
Hands-on, proactive, and self-motivated working style
Ability to work effectively in a multicultural environment with local European departments as well as headquarters Product Management and R&D teams
Fluent written and spoken English skills; Chinese language skills are a plus
We're building a workplace where amazing people like you can do their best work. Together with us, you enjoy the agile working atmosphere with cross-European responsibilities.
We're creating a culture where personal and professional growth are as important as business growth. Together with us, you will build a diverse and inclusive environment where you feel you belong to.
We empower you to have ownership over work!
