Description
PAMONO is one of Europe’s leading online marketplaces for unique antiques, vintage and modern furniture, as well as accessories. Based on the idea that design can be both sustainable and aesthetically appealing, the company offers a carefully curated selection of high-quality design objects and enables direct delivery to customers.
In 2021, the company joined Chairish Inc., based in San Francisco, thereby strengthening its international market position. Since August 2025, PAMONO has been part of Auction Technology Group, based in London, a leading provider of online marketplaces and software solutions for the auction industry.
The role is intended to manage a pipeline of B2B customers and help them with their requests to buy on the platform.
Strong negotiation and communication skills are required to liaise between the buyers and the sellers to effectively close sales. The role focuses on meeting response time and GPS KPIs.
Key Responsibilities
Key responsibilities:
Sales and customer support.
Managing an international pipeline of B2B customers, and be their spokesperson in the company
Negotiating with vendors and preparing quotes, presentations, product information, best pricing for the client's purchase.
Supporting customers with invoices, payments, changing addresses, replacing orders, project management and sourcing enquiries.
Liaising with the logistics, customer service and finance teams internally to ensure the best possible service for the customer
Support with reviewing the new trade applicants and onboarding them, having introduction calls to introduce them to the platform when needed
Support on both Pamono and Chairish trade enquiries when needed
Key Requirements
Bachelor or Master Degree required
1 or 2 years experience in sales or client relationship management
Excellent written and oral skills in English and in German, French or Spanish
Strong organization skills are required to manage the pipeline of customer enquiries
Negotiation skills to close deals with sellers and buyers
Good eye to detail and precision are required to process orders smoothly
Excellent interpersonal and communication skills
Positive and problem-solving attitude
Ability to work in a hybrid role, with Tuesday-Thursday office attendance days
Good computer skills including MS office, Google Workspace. Salesforce and Magento experience preferred
Employment Type
Permanent
