CORE RESPONSIBILITIES
- Handle internal Facility Service Desk tickets and resolve issues in a timely
manner and coordinate and report facility-related incidents to the Senior
Facility Manager.
- Maintain inventory of office furniture, office supplies and kitchen
consumables; maintain office and garden furniture, ensuring proper
functionality and appearance.
- Coordinate office moves, desk changes, and space adjustments; ensure
conference rooms and shared office areas remain clean, orderly and ready
for use by conducting regular inspections.
- Assist with the setup and coordination of internal events and act as
reception backup as needed.
- Oversee and inspect outsourced facility services (e.g., cleaning,
maintenance, landscaping); ensure service quality, document issues, and
escalate or follow up on complaints as necessary.
- Coordinate and follow up on planned maintenance and repairs with
external service providers and internal teams.
- Inspect safety and emergency equipment (e.g., fire extinguishers, First Aid
kits) and maintain all related logs and documentation; support risk
assessments related to facilities, equipment, and building security.
- Assist with safety trainings, fire drills, and emergency preparedness
exercises.
- Perform daily inspections of the fitness room and equipment, report issues
or incidents, and coordinate safety and usage briefings for employees.
- Track and analyse facility service metrics (e.g., response times, costs) and
identify and propose improvements for efficiency, cost savings, and service
quality.
CORE REQUIREMENTS
- Passion for the IPC’s vision, mission, and values.
- A minimum of 2 years of experience working in a service provider position,
ideally in a multicultural organisation.
- Ideally completed commercial apprenticeship or relevant experience in the
areas of facility management or real estate administration.
- Experience working in an international and multicultural context.
- Service-oriented work approach.
