We are looking for a detail-oriented and proactive team member to support our Sales Operations and B2B activities. In this role, you will assist with maintaining the B2B master database in NetSuite, coordinating sample management, and supporting showroom, market, and sales preparation.
You will also contribute to system data management, after-sales processes, reporting, and a variety of operational and administrative tasks across teams. This position offers broad exposure to sales, merchandising, and operations in a fast-paced and collaborative environment.
If you enjoy working in a structured yet dynamic setting and like taking ownership of diverse tasks, we look forward to your application.
-
Netsuite: Maintaining B2B master database.
-
B2B sample managment: coordination & tracking of sending out samples to b2b partners.
-
Assisting with ad hoc support needed for presentations / projects.
-
Market preparation.
-
Material preparation: Line & order sheets, brand book, press update.
-
Showroom preparation: Booking models, drinks and snaks orders, coordinating of cleaning, interns, students.
-
Invite- and appointment and calendar management.
-
Liaise with Merch Team for sample management.
-
Assist the Sales Managers during market appointments.
-
After-Sales process and management.
-
Order check and send out confirmations.
-
System data management: Entering customers, orders/reorders/swaps, claims, credit memos.
-
New Client creation process, welcome pack, onboarding etc.
-
Supporting Sales Operations & Logistics with with vendor manuals, ensuring a good communication with Partners.
-
Reporting and collating ST, margin calculation, assortment analyses.
-
Account support: Creating training documents, leading product knowledge seminars, coordinating special events (i.e. trunk shows).
-
Ad hoc research and analyses including research of markets, competition, pricing.
-
Supporting your Manager across all projects.
