Exciting opportunities await you – in this role, you will drive the design, implementation, and operation of a modern, scalable CRM platform based on Microsoft Dynamics, collaborate closely with business stakeholders and an external consulting partner, and take a key role in both technical delivery and the ongoing development of CRM services across the organization. Your further tasks include:
- Platform Development & Architecture
- Building the CRM application according to the architectural framework
- Defining and maintaining system configuration and technical documentation
- Developing CRM dashboards, processes, and reports tailored to business needs
- Data Integration & Governance
- Integrating data from SAP S/4HANA in the application
- Establishing data governance, quality assurance, and harmonization processes while ensuring secure and compliant data access
- Service Build-Up & Operation
- Contributing to the definition of the operating model for the reporting platform (roles, processes, service definitions)
- Collaborating within a small internal team to support platform operations as well as ensuring application scalability, performance, and maintainability
- Stakeholder Engagement
- Collaborating with business stakeholders to understand reporting needs
- Leading workshops, training sessions and enablement activities
- Aligning reporting strategy with business and IT goals while continuously improving operating and reporting capabilities based on user feedback
Hierauf können Sie bei ALTANA zählen – In der ALTANA Gruppe arbeiten Sie in einer einzigartigen Innovationskultur, in der die Förderung individueller Ideen und Fähigkeiten und ein offenes, vertrauensvolles Miteinander großgeschrieben werden. ACTEGA bietet Ihnen eine Menge Vorteile. Im Detail:
- ein hervorragendes Umfeld zur Umsetzung Ihrer Ideen, konstruktive Offenheit gegenüber neuen Entwicklungen und anderen Denkweisen
- moderne Systeme der Altersversorgung
- flexible Arbeitszeiten
- sehr gute Entwicklungsmöglichkeiten in einem weltweit agierenden und wachsenden Konzern
