Job Title Floor Ambassador (Must have minimum C1 German)
JOB SUMMARY
As a Floor Ambassador, you will be the friendly and helpful face of our event spaces, providing essential on-site support to our clients and the Event Management team. You will play a key role in ensuring the smooth execution of events by being a readily available point of contact, assisting with last-minute needs, and proactively addressing any issues that may arise. Your positive attitude and customer-focused approach will contribute significantly to creating a welcoming and successful event environment within a well-known tech compa
ESSENTIAL DUTIES & RESPONSIBILITIES
● Serve as a visible and approachable point of contact for event hosts and attendees within assigned event spaces.
● Proactively offer assistance and support to clients with immediate requests and inquiries.
● Act as a runner on the floor, efficiently addressing last-minute needs from the Event Management team and clients.
● Liaise with various service line partners (catering, AV, security, room setup) and vendors to facilitate quick resolutions and fulfill requests.
● Troubleshoot basic on-site issues and escalate more complex matters to the Event Management team.
● Assist with basic room setups and adjustments, including moving tables, chairs, and other light equipment as needed.
● Support the setup and distribution of event materials, such as signage, stationary, badges and giveaways.
● Help with light manual handling, lifting/moving boxes (up to 10kg/22lbs), and transporting items between event spaces and storage areas.
● Ensure event spaces are tidy and well-maintained throughout the event.
● Provide wayfinding assistance and answer general questions about the event and venue.
● Support guest registration and check-in processes as needed.
● Assist with post-event breakdown and tidying of event spaces.
● Communicate effectively with the Event Management team regarding any issues, requests, or observations.
● Maintain a positive and professional demeanor at all times, representing the FIRST.
Equal Opportunity Employer
My client is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, colour, religion, origin, sex, age, disability, sexual orientation, gender identity, or any other protected status. We stand firm against discrimination and welcome candidates to discuss adjustments if needed.
Job Types: Full-time, New-Grad
Pay: 33.000,00€ - 38.000,00€ per year
Work Location: In person
