Become Sales Administration Specialist (m/f/d) at Retarus.
Retarus is a worldwide provider of cloud-based messaging solutions at enterprise scale. We serve over 40% of the companies listed on the S&P Global 100, e.g. Adidas, Bayer, SAP, BNP Paribas, Goldman Sachs, T-Systems, Swarovski & UPS, as well as governmental agencies and major players in markets across the world. Privately owned and founder-managed for over thirty years, Retarus is customer-oriented, stable, a fair employer, and a strategic business partner with a long-term vision. With some 500 employees in 19 offices on four continents, Retarus operates locally and thinks globally: our teams are organized across borders and are highly integrated. This makes Retarus a multicultural, multilingual, and engaging workplace. We are committed to creating a diverse and dynamic environment for our employees, with generous compensation, time off, and a global, collaborative workplace.
What we offer
- Mobile working and flexible working time
- Collaborative, diverse company culture and superior team spirit
- Flat hierarchies and great feedback culture
- Development opportunities & career perspective
- International business & cross-site collaboration
- Modern, dog-friendly offices with nice amenities
- Company-paid health insurance, public transportation, lunch vouchers and further benefits
What you'll do
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You will provide organizational, administrative, and operational support to our sales team in their day-to-day operations.
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You will ensure that sales processes run efficiently so that our sales representatives can focus on customer service and sales.
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You will review incoming orders from existing customers and partners for completeness and accuracy.
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You will ensure that orders are accurately entered into the ERP and CRM systems.
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You will maintain customer, pricing, and contract data and update master data as needed. You will be responsible for implementing a structured reorder process for ongoing contracts, thereby making a significant contribution to securing revenue.
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You will develop a clear documentation process for quote reorders to ensure that sales-related information is available at all times.
What you'll need
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Completed business apprenticeship or degree in economics or business administration
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Experience in inside sales, order processing, or sales support
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Proficiency in CRM and ERP systems (e.g., Salesforce, SAP, or Microsoft Dynamics 365)
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Excellent organizational skills
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Strong customer and service orientation
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Proficiency in Microsoft Excel and other Office applications
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High degree of initiative, team spirit, and a structured approach to work
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Business-level proficiency in German and English
What you can expect
At Retarus, you will work on impactful and dynamic projects, with real opportunities to make a difference. Our customers are leaders across diverse industries, with constantly evolving needs and high expectations. You’ll be working with cutting-edge technology and great creative leeway to meet customers’ needs – and the projects you work on will be deployed globally. Working at Retarus, you will collaborate closely with convivial, culturally diverse teammates. You will grow professionally in a dynamic and exciting workplace and design impactful solutions in real time with top companies.
Very important
Come as you are. Retarus is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.
Apply via our online application portal – it’s easy and doesn’t take long. Our colleague Felix Gansmeier is happy to field any questions you may have: [email protected]
We’re looking forward to getting to know you!
