Stuttgart, Baden-Württemberg
Job Summary
Project and Portfolio Management, Presentation Skill, Stakeholder Management, AI/ML Tools - Others, Organizational Change Management\\r\\n\\r\\nThe Senior Organizational Change Management (OCM) SME role is a senior practitioner-lead position responsible for owning OCM strategy, governance, and delivery oversight for programs or large workstreams. The role focuses on understanding change impacts, creating robust OCM and adoption plans, and ensuring delivery consistency through governance and stakeholder alignment.\\r\\nThe role acts as the client-facing OCM SPOC from HCLTech for assigned programs, defines ways of working with customer counterparts, consolidates change activities into overarching program plans, and ensures consistent narrative and messaging across all OCM outputs. The OCM Lead operates with significant autonomy and provides direction to other practitioners contributing to the program.\\r\\nOperating as a trusted OCM authority, this role is critical in driving program-level adoption outcomes, ensuring governance discipline, and aligning change interventions to measurable value realization and business objectives.\\r\\n
Job Responsibilities : Act as client-facing OCM SPOC for assigned programs/workstreams\\r\\nDefine OCM governance and ways of working with customer counterparts\\r\\nCreate and maintain program-level OCM trackers and reporting packs\\r\\nCraft program OCM strategy aligned to approved change impacts and objectives\\r\\nLead stakeholder engagement approach and support key stakeholder alignment\\r\\nBuild holistic program OCM plans consolidating all change activities\\r\\nDefine program narrative and ensure alignment of all collaterals to key messaging\\r\\nDrive governance rhythm, monitor progress, and report effectiveness against KPIs\\r\\nGuide practitioners on execution priorities, quality, and consistency\\r\\nIdentify and manage OCM risks/issues/escalations tied to adoption readiness\\r\\n
Key Responsibilities
Act as client-facing OCM SPOC for assigned programs/workstreams\\r\\nDefine OCM governance and ways of working with customer counterparts\\r\\nCreate and maintain program-level OCM trackers and reporting packs\\r\\nCraft program OCM strategy aligned to approved change impacts and objectives\\r\\nLead stakeholder engagement approach and support key stakeholder alignment\\r\\nBuild holistic program OCM plans consolidating all change activities\\r\\nDefine program narrative and ensure alignment of all collaterals to key messaging\\r\\nDrive governance rhythm, monitor progress, and report effectiveness against KPIs\\r\\nGuide practitioners on execution priorities, quality, and consistency\\r\\nIdentify and manage OCM risks/issues/escalations tied to adoption readiness\\r\\n
Skill Requirements
Project and Portfolio Management\\r\\nPresentation Skill, Stakeholder Management\\r\\nAI/ML Tools – Others\\r\\nOrganizational Change Management
Other Requirements
Bachelor degree in Business Administration, Management, Communications, Project Management, or related discipline\\r\\nMaster degree in OCM / Communications / Business / Operations / HR / Psychology, or related discipline preferred\\r\\n \\r\\nExperience Required\\r\\n6–10 years in in OCM, marketing, business, communications, HR, psychology or operations roles\\r\\nExperience supporting enterprise or multi‑region programs\\r\\n \\r\\nGood to have / Exposure\\r\\nProsci / ACMP certification exposure (or working toward certification)\\r\\nExperience leading OCM in customer environments and governance forums\\r\\nExposure to modern workshop tools and structured facilitation methods\\r\\n
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