Requisition ID: 1818
Country/Region: DE
Location:
Neunkirchen, DE
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Job Type:
Workplace Type: Hybrid
Regional Service Leadership & Project Performance:
Ensure the high-quality execution of all wind power service projects across Europe, including preventive and predictive maintenance, in line with service contracts.
Oversee planning, scheduling, resource allocation, risk prevention, EHS compliance, major problem resolution, and project dispute settlement.
Drive ultimate service profit realization while maintaining controllable risk levels.
Service Solution Development & Contract Management:
Develop competitive regional service solutions tailored to the wind power market.
Participate in service contract negotiations and facilitate contract finalization in accordance with corporate LOA (Letter of Authorization) requirements.
Ensure contractual compliance and alignment with Goldwind global service standards.
Process Optimization & Standardization:
Optimize and enhance regional service processes based on global standards.
Ensure linkage between regional processes and headquarters’ operational procedures.
Regional Service Network & Resource Management:
Establish and maintain a regional service network, including localized spare parts supply chain, subcontractor pool, talent development, and failure component detection/repair capabilities.
Set and implement regional annual service plans, budgets, and personnel targets
Monitor and control service costs in line with corporate budget indicators.
Customer Relationship Management:
Build and maintain strong, trust-based relationships with key customers.
Promote timely tracking, feedback, and resolution of on-site issues to maximize customer satisfaction and retention.
Safety & Compliance:
Lead safety production management for all service operations in the region.
Ensure compliance with Goldwind’s Safety Production Responsibility List and local regulatory requirements.
