7FAMJob Description
Business Title: Sales Associate
Role Summary
The Sales Associate supports the achievement of store KPI targets by delivering outstanding customer service and contributing to operational excellence.
The role plays a key part in strengthening the brand image through professional appearance, product knowledge, and consistent execution of store standards.
He/She inspires customers with the brand’s fashion and lifestyle vision, creating a memorable shopping experience.
Primary Accountabilities
- Create a welcoming environment by greeting and assisting customers in a professional and engaging manner.
- Ensure high levels of customer satisfaction through exceptional sales service.
- Develop strong product knowledge, including fits, finishes, fabrics and construction details.
- Drive sales by maintaining a fully stocked and organized sales floor.
- Ensure all products are properly displayed, replenished, priced and security tagged.
- Maintain excellent store standards and visual merchandising presentation.
- Process cash and card payments accurately, ensuring the till balances at all times.
- Receive and check deliveries efficiently, accurately and on time.
- Update customer information in the company database when required.
- Operate the POS system with full competency and accuracy.
- Take responsibility for personal health and safety, contributing to a safe working environment.
- Carry out any additional duties assigned by the Store Manager or Assistant Store Manager.
What’s in It for You?
Wellness – Access to local wellbeing initiatives and programs to help you perform at your best.
Colleague Discount – From day one, you’ll benefit from our generous employee discount.
Job Type: Part-time
Work Location: In person