Build your Career. Make an Impact
DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.
As the experts in freight forwarding, we deliver 100% assurance to our customers via a mindset that’s always looking ahead to the next commercial opportunity, predicting the next potential issue, anticipating the next global trend.
Because at DHL Global Forwarding, Freight, we’re not simply about freight forwarding. We’re about forward-thinking ways to connect people – and improve their lives.
Job purpose
Lead the global external communication and branding, including commercial development agenda to strengthen market positioning, accelerate growth, improve commercial effectiveness, and enhance customer engagement across regions, sectors, and sales channels.
Principal accountabilities
-
Lead global external communication and branding, external and internal CCO communications aligned to business growth priorities and company strategy
-
Drive commercial development initiatives to improve growth performance, customer engagement, market penetration, and commercial execution
-
Support global sales programs, GTOM execution, customer segmentation, and strategic growth initiatives
-
Partner closely with Sales, Products, Sectors, and Regions to strengthen customer value propositions and commercial impact
-
Lead internal communications and employee engagement initiatives to strengthen alignment, visibility, and execution across the commercial organization
-
Drive customer-centric marketing programs, lead generation activities, and commercial visibility across key industries and trade lanes
-
Support development of commercial pricing approaches, go-to-market pricing strategies, and revenue optimization levers beyond traditional product costing models
-
Identify and drive commercial improvement opportunities focused on conversion, yield quality, customer mix, value selling, and revenue growth
-
Lead development of sales and marketing materials, commercial playbooks, executive messaging, and customer engagement frameworks
-
Strengthen alignment between marketing, communications, commercial priorities, and regional growth objectives
-
Build and lead a high-performing global team focused on growth, collaboration, and commercial execution
Experience, skills & Other Requirements
-
Strategic communication planning and execution aligned to global business priorities
-
Strong commercial acumen with understanding of sales drivers and market dynamics
-
Ability to influence and manage senior stakeholders in a complex matrix organization
-
Proven leadership of global, cross-functional teams and talent development
-
Expertise in leading and communicating large-scale transformation and change initiatives
-
Deep understanding of brand positioning and global reputation management
-
Strong digital and content strategy capabilities across channels and platforms
-
Customer-centric mindset with focus on engagement and journey optimization
-
Ability to integrate sales, marketing, digital, and functional strategies seamlessly
-
Data-driven decision-making with focus on performance metrics and continuous improvement
-
Education level - Bachelor Degree or equivalent experience/qualification
-
Experience level - Minimum 8 years of relevant experience in communication
Location
Bonn and flexible EU
RCS Grade
F
Your benefits
We offer excellent employee benefits, a competitive salary package and great development opportunities.
-
Positive work environment: Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees
-
Comprehensive Benefits Package: We offer a comprehensive benefits package that includes health insurance, retirement plans, social counseling, generous corporate discount programs and other employee wellbeing programs.
-
Global Exposure: Joining DHL Global Forwarding means being part of a truly global organization, providing you with the opportunity to work with diverse teams and gain exposure to international markets and practices.
-
Work-Life Balance: We understand the importance of maintaining a healthy work-life balance, and we strive to provide a flexible work environment.
-
Continuous Learning and Development: We invest in our employees' growth by offering training programs, coaching, workshops, and resources to enhance your skills and knowledge.
-
Onboarding: Individual onboarding, training on the job, networking, a dedicated certified program.
Interested in this position? Just click on “Apply”!
Are you curious to learn more about us?
Our official website: DHL Global Forwarding
Check out our business updates and culture: LinkedIn/ Instagram / Facebook & X
We are looking forward to your application.
DGF HR Team
