With this profile, you convince us – you hold a degree in informatics, business informatics, or a comparable qualification and bring a track record of several years in IT service management, ideally with a focus on IT service portfolio management. With your strong understanding of SIAM and multi-provider models, you will be a perfect fit for our team. We are also looking forward to the following qualifications:
- Ideally, experience with ServiceNow as well as reporting and dashboard tools
- Strong written and verbal German and English skills
- IT service management certificates desirable, e.g., ITIL 4 Managing Professional (MP)
- Communication and facilitation proficiency in dealing with stakeholders and management
Exciting opportunities await you – at ALTANA, we are managing our IT processes centrally via ServiceNow. As its architect, you will play a key role in shaping this foundation. You will develop long-term solutions, make design decisions, and bridge the gap between business requirements and technical excellence:
- Ensue adherence to ServiceNow standards (out-of-the-box first) and help do develop and monitor governance directives
- Assess requirements regarding scalability, maintainability, and technical feasibility in the context of the platform
- Conduct architecture reviews as well as identify and resolve technical debt to secure a consistent platform
- Advise stakeholders and management on ServiceNow-related matters
In der ALTANA Gruppe arbeiten Sie in einer einzigartigen Innovationskultur, in der die Förderung individueller Ideen und Fähigkeiten und ein offenes, vertrauensvolles Miteinander großgeschrieben werden. Die ALTANA Gruppe bietet Ihnen eine Menge Vorteile. Im Detail: ein abwechslungsreiches, individuell auf Sie abgestimmtes Praktikum, eine intensive Einarbeitung, ein hervorragendes Klima, in dem Sie Ihre Ideen umsetzen können, konstruktive Offenheit gegenüber neuen Entwicklungen und Denkweisen, ein Mitarbeiterrestaurant mit einem ausgewogenen, abwechslungsreichen und gesunden Angebot sowie eine Vielzahl von Gesundheits- und Sportkursen.
