SUMMARY OF THE FUNCTION
Kinova
When we established Kinova back in 2006, our founding principle was to empower humans to gain autonomy and improve their quality of living through our technology. To make performing the simplest activities of daily life a realistic possibility for those incapable of doing so — and to this day, that part of our mission hasn’t changed. When we design or distribute assistive solutions — from robotic arms to dynamic arm supports, from full to partial-assistance — our goal is to increase each individual user’s range of capabilities, in order to help them experience greater independence, dignity, self-confidence, safety and participation in society, thus breaking free of isolation. Working for Kinova is coming to work with same values and achieve that mission everyday, with colleagues, clients and partners. Come discover how amazing it is to be a Kinovian. Join us!
Location: The warehouse/sales operations office is located near Feuchtwangen, Germany. But remote work from Frankfurt or Munich is possible.
Direct report: Operation director (Canada)
As a sales coordinator, you will have to support the entire data entry of the sales & service process for Assistive industry, in Germany. Starting from entering offers/quotes for the salespeople, communicating to workshops/Sanitätshaus the different needed documents, handling purchase orders to our different suppliers, entering and communicating sales orders, communicating to finance the documents for invoicing etc. As we expand, you might need to do commissioning of products, inventory, logistic (shipping & handling) etc.
MAIN RESPONSIBILITIES
As an administrative assistant, you will handle the incoming requests. (They can come by email, phone and fax). You will support in planning service & sales agendas.
For assistive market:
Day to day tasks:
- Handle incoming inquiries and requests (telephone / emails / web/ in person)
- Handle the data entry, validation and conversion of our sales process. For example enter quotes, sales orders, information for delivery and handle communication to the proper sales person according to the region etc.
- Support the Business Development Manager with insurance companies in doing follow ups to accelerate the time-to-allocation of assistive technologies to users.
- Organize, maintain, update, coordinate excel documents according to quotes, orders, delivery and classify them in the appropriate location or communicate the information to the proper team
- Support to finance, (invoicing coordination, create purchase order, receivables etc.)
- Support customer service team in the logistic of technical requests
- Help to prepare reports on overall sales performances in Germany
- Support Sales Director in establishing forecasts for sales/support and products procurement
- Link with Marketing manager for marketing needs i.e. material and events requirements
- As a front-line contact, present a positive and professional image of the company to any visitor, and suppliers;
- Execute good practices and data accuracy in our CRM system;
- Other related tasks
POSITION REQUIREMENTS
- College Studies Diploma in finance, administration, office or related field
- 3 to 5 years of experience as an executive assistant or similar
- Excellent knowledge of Microsoft office (Excel advanced) and Google suite
- Organized, resourceful, adaptability
- Solution driven, autonomous
- Openness and curiosity about the different systems to be used
- Ease of adaptation to a fast work environment
- Performing well under pressure
- Working on a flexible schedule
- Bilingualism (German, English and French a strong asset)
INCLUSION AND DIVERSITY
Kinova is committed to promoting a diverse and inclusive work environment for all and acting in discrimination against people on the basis of gender, nationality, minority status, or disability. As such, Kinova provides accommodation at all stages of the recruitment process and will treat all information relating to your health in a confidential and without prejudice. Please note that access to our interview rooms and our office spaces already meets universal accessibility standards. For more information about our Diversity and Inclusion Policy or for any interview accommodation requests, please contact [email protected].
Job Types: Full-time, Permanent
Pay: 2.136,67€ - 4.329,58€ per month
Work Location: Hybrid remote in 91555 Feuchtwangen
