About Hero
At Hero, we believe in delighting consumers with natural and high-quality foods. Our mission is simple: making good food even better. Quality and food safety are at the heart of everything we do – and that’s where you come in.
As a (Junior) Quality Systems Manager, you play a key role in ensuring that our quality standards are not only met but continuously improved. You will drive the development and execution of our Quality Management System (QMS), ensuring compliance, transparency, and excellence across our operations.(18 months fixed-contract)
What You’ll Do
Quality Systems Management
- Develop, maintain, and continuously improve our QMS in line with standards such as IFS and customer requirements
- Use QMS tools to manage workflows, documentation, and non-conformance processes
Audits & Certifications
- Prepare, coordinate, and support internal and external audits
- Ensure compliance with regulatory and certification requirements
- Conduct internal audits and coordinate mock recalls
Continuous Improvement
- Drive corrective and preventive actions (CAPA) to resolve quality issues sustainably
- Analyze KPIs and quality data to identify trends and improvement opportunities
Training & Collaboration
- Train and support employees on QMS processes and quality standards
- Collaborate closely with Production, Procurement, Engineering, and external partners
Who You Are:
- Bachelor’s or Master’s degree in Food Science, Food Chemistry, Microbiology, or a related field
- Preferred: min. 3 years of experience in quality assurance or quality systems in the food industry
- Strong knowledge of audits, compliance, and QMS
- Structured, analytical mindset with strong communication skills
- Fluency in German and English (minimum B2 level)
