Venue General Manager – Yo-Chi Canberra
You asked. We listened. Canberra... we're finally coming!
About the Role
This is your opportunity to take full ownership, build an incredible team from the ground up, and introduce the Yo-Chi experience to a brand new community.
As part of your onboarding, you'll complete comprehensive training at one of our Sydney venues before returning to Canberra to bring everything to life. You'll be fully supported every step of the way, setting you up for success ahead of opening.
If you thrive on leadership, delivering results, and creating unforgettable customer experiences, keep reading.
About Yo-Chi
Chi is at the heart of everything we do. Yo-Chi has grown from a local idea into a movement, inspiring creativity, welcoming all ages, and spreading good energy through frozen yogurt.
We're growing across Australia and internationally, and it's all driven by our people. As a family owned business, we put our team and guests first, creating positive experiences, supporting each other, and making our venues a place where everyone feels welcome.
What you'll be doing Lead and inspire the team to deliver high energy, exceptional service
Take full responsibility for all venue operations, including rostering, stock management, cash handling, and compliance
Maintain product quality, food safety standards, and operational excellence
Coach, mentor, and develop your team to reach their full potential
Drive performance by managing KPIs, costs, and overall business growth
Ensure the venue looks sharp, runs safely, and delivers a memorable guest experience
What we're looking for Proven leadership experience managing hospitality, retail, or QSR venues
Strong operational expertise in rostering, stock management, and performance metrics
Availability across a flexible Monday to Sunday roster
You build culture, inspire teams, and create positive work environments
Calm under pressure, resilient, and thrives in fast paced environments
Willingness to travel to Sydney for initial training before the venue opens
Why you'll love it here Competitive salary plus quarterly performance bonuses
Free Yo-Chi every shift plus staff discounts
Real career growth opportunities as we continue to expand
Access to our Happiness Hub for wellbeing, learning, and mental health support
A genuinely fun team culture with socials, team dinners, and a crew you'll love working with
Flexible rotating rosters that work with your lifestyle
Fully supported training in Sydney before opening your Canberra venue
The exciting part This isn't just another management role. You'll be leading Yo-Chi's very first ACT venue, shaping the team, setting the standard, and creating a space that Canberra will love from day one. Opportunities like this don't come around often.
Sound like your kind of role? Check us out on Instagram @iloveyochi or visit our website.
Please note: You must have full working rights in Australia to apply.
