Expert Customer Analytics (m/f/d) - Temporary 2 years

Media-Saturn Deutschland GmbH -
München

Direkt bewerben

Details zur Stelle

Vollzeit

Qualifikationen

Tableau
SQL
A/B-Test
Marketing
Analytik

Vollständige Stellenbeschreibung

Ready for a job where you look forward to Monday?
Let's Go!

Expert Customer Analytics (m/f/d) - Temporary 2 years

For us „Let’s Go!“ is not just a slogan, it is an attitude. We love technology and we want to excite. We have fun and want to inspire. Our customers and our teams. That’s why we are looking for people who share this spirit. People who are passionate about creating the shopping experience of the future together with 50.000 colleagues across Europe.

Your tasks

Ownership for Experimentation & Measurement (A/B Testing) in Customer & Direct Marketing Campaign Analytics
- Acting as SME and knowledge hub for testing methodology
- Standardization of test setups, metrics, and significance calculations
- Design and implementation of a reusable testing framework in the reporting backend
- Enablement of automated, scalable test evaluation for current and future reporting
- Ownership of long-term control group reporting, including concept development, reporting, and dashboard ownership
- Standardization of ad-hoc analysis frameworks and provision of stakeholder support
Lead Advanced Forecasting & Scenario Planning
- Serving as methodology lead and strategic sparring partner for predictive analytics
- Development of models for KPI forecasting, trend analysis, and scenario planning
- Integration of forecasting models into the existing technology stack
Co-Development of Backend Data Architecture
- Building and maintenance of an internal data mart based on CCDM

Your profile

Proven experience in Data Analytics, ETL development, SQL-based data modelling and reporting
Strong statistical and experimental background, including hypothesis testing, uncertainty estimation, and simulations, suited for A/B testing, experimentation, and significance-based decision-making
Design and maintenance of reporting data models and dashboards (e.g. Tableau) for performance tracking, control group analysis, trend monitoring, and scenario evaluation
Application of ad-hoc analysis frameworks and translation of complex analytical questions into reproducible approaches
Deep understanding of the full data lifecycle, from data ingestion and transformation through data modelling and documentation to reporting and decision support, enabling co-development of internal data marts and backend architectures
End-to-end ownership of data pipelines, including monitoring, error handling, and performance optimization, enabling automated and scalable evaluation frameworks in the reporting backend
Definition, harmonization, and documentation of KPIs, metrics, dimensions, and taxonomies as a basis for standardized test setups, metric definitions, and significance calculations
Collaborative working style with ownership of analytical frameworks and reporting concepts
Fluency in English

What's in it for you?

International teams & exciting tasks

30 days vacation & company pension plan

Employees discount & Fitness Collaborations

Training & Education

Open corporate culture & Teamwork

Mobile work (50/50)

About us

At Customer Analytics & Insights Team at MediaMarktSaturn, we transform data into customer insights. Our Customer Analytics & Insights team sits at the heart of our business, building the foundation that powers our customer loyalty and direct marketing strategies. We are an international team, that is located between Munich and Ingolstadt.

Our best solutions arise when diverse perspectives come together. Diversity is key to achieving our vision of becoming the Experience Champion in Consumer Electronics. We value diversity, promote equal opportunities, and foster inclusion – join our team!

Your HR contact

Laura Schröder

Direkt bewerben

Ready for a job where you look forward to Monday?
Let's Go!

Expert Customer Analytics (m/f/d) - Temporary 2 years

Your tasks

Your profile

What's in it for you?

About us

Your HR contact

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Ready for a job where you look forward to Monday? Let's Go!

Expert Customer Analytics (m/f/d) - Temporary 2 years

Your tasks

Your profile

What's in it for you?

About us

Your HR contact

Ready for a job where you look forward to Monday?
Let's Go!