The Role
- Serve as the first technical point of contact for customers, sales teams, and distribution partners across the UK and Ireland.
- Provide second-level technical support via email, phone, video call, and on-site customer visits.
- Deliver technical product trainings for customers, partners, new employees, and internal sales teams.
- Support design-in activities, product evaluations, benchmarking, and technical argumentation for sales opportunities.
- Analyze customer requirements and develop suitable technical solutions based on datasheets, white papers, and technical documentation.
- Assist the sales team with technical input for quotations, offer preparation, and customer-specific solution proposals.
- Identify and generate leads from incoming technical enquiries and support new business opportunities.
- Act as the regional interface to HQ Engineering, Product Management, Test Lab, and other departments.
- Provide structured feedback on customer needs, application trends, market developments, and competitive arguments.
The successful candidate
- Degree in Electrical Engineering, Electronics, Energy Engineering, or a comparable technical qualification.
- Solid knowledge of power electronics and switching-mode power supply technology.
- Experience in technical sales, field application engineering, or customer-facing technical support is an advantage.
- Strong analytical skills and a structured approach to solving technical problems.
- Customer focus, empathy, and positive communication skills.
- Ability to communicate confidently with customers, partners, and stakeholders at different hierarchy levels.
- Persuasive, solution-oriented personality with a strong sense of ownership.
- Good MS Office skills and willingness to travel within the UK and Ireland when required.
What you can expect!
Because only with the creativity and solidarity of our employees can we continue to celebrate success together. We do everything we can to ensure that both experienced experts and young talent feel at home with us. As an owner-managed company, we ensure short communication and decision-making channels and make sure that our actions are sustainable both internally and externally.
- Everyone is welcome at PULS. This job offer therefore applies to anyone who would like to become part of our company. Regardless of cultural & ethnic origin, gender, religion, ideology, physical disability or age.
