as of now
Biberach/Baden
Germany
Entry level with little professional experience
Full-time (40 hours/week)
WE LOVE AVIATION
RH Aero Systems is setting the standard for aviation support equipment and services. Through our industry-leading businesses – Rhinestahl and HYDRO – we deliver capability across custom-designed Ground Support Equipment, OEM-licensed engine and airframe tooling, 26 global service centers and innovative engineered solutions for OEMs, MROs and Operators worldwide.
As a Customer Account Manager, you serve as the central point of contact for handling customer inquiries and preparing quotes and orders for our broad range of products for the aviation industry. Working closely with Area Sales Managers, Supply Chain Managers, and other key roles within RH Aero, you ensure seamless communication with customers from the initial inquiry through final delivery and payment, and you form the operational backbone of our customer relationships.
- Compensation: two guaranteed special payments per year as well as profit sharing
- Work-life balance: flexible working hours, remote work up to 40 percent, 30 days' vacation and extra holiday at Christmas and New Year's Eve
- Company pension plan: competent advice and above-average allowance
- Health management: company doctor, social counseling, bicycle leasing and Hansefit (fitness-membership)
- Infrastructure and facilities: modern workplaces, company daycare center, company restaurant, food trucks and supermarket
- Personnel development: comprehensive induction and a wide range of further training opportunities
- Team spirit: Regular team events and company celebrations
- Extras: Corporate benefits (special conditions with well-known manufacturers and brands); presents for special personal occasions
- Mobility: Optimal public transport connections, e-charging stations and free parking spaces
- You will be responsible for maintaining existing customer relationships, taking into account technical and economic conditions and in consultation with the responsible sales representative, with the goal of enhancing customer satisfaction
- You serve as the point of contact with the customer, from the initial inquiry through the quote and order all the way to final payment
- You ensure that routine communications with customers and internal departments are up-to-date and complete
- You will prepare quotes and orders and support the field sales team
- You will communicate delivery updates, manage customer projects, and assist with customer acceptance testing
- You have completed a business or technical apprenticeship with relevant continuing education, or you hold a bachelor's degree in economics
- Ideally, you have already gained some professional experience in an industrial setting and are highly self-motivated. Experience in the aerospace industry is a plus.
- You are proficient in the standard MS Office applications, particularly MS Excel. Ideally, you have already had some experience with CRM and ERP systems, such as SAP or Salesforce
- You possess analytical thinking skills, a structured approach to work, strong communication skills, and the ability to think and act in an intercultural context
- You have excellent written and spoken German skills and good written and spoken English skills
Désirée Bleier
Teamlead HR Business Partner
