With over 1,300 stores in 17 European countries and more than 25,000 employees, C&A is one of Europe’s leading fashion retailers. Every day, C&A welcomes millions of visitors to its stores in Europe and to its online shop. C&A offers quality and long-lasting fashion at affordable prices for
the many. We are building on more than 180 years of experience in the fashion industry and continuously modernize the company to become an omnichannel fashion retailer.
The Logistics Shared Services Specialist – Last Mile Delivery Claims is part of the Logistics Shared Services organization and is responsible for the end-to-end coordination, validation, and governance of Last Mile Delivery claims originating from stores. The role ensures timely handling, correct classification, and transparent resolution of delivery-related claims in close collaboration with Outbound Transportation, Distribution Centers, Carriers, Planning, and Stores. By providing high-quality claim data and active follow-up, the role directly contributes to service stability, carrier accountability, store satisfaction, and continuous improvement across the last mile delivery network.