The Services & Solutions Team manages the portfolio of service products sold in all of MediaMarktSaturn retail channels and country portfolios. They lead the way in designing and selling solutions, that allows customers to make the most out of their technology.
The searched role is responsible for driving commercial optimization, operational excellence and profitability across international repair and service operations. The role develops commercial frameworks, leads performance improvement initiatives and supports negotiations with manufacturers and service partners. Working closely with local market organizations, the position focuses on improving cost recovery, operational efficiency and customer satisfaction while ensuring sustainable growth of the AfterSales business and supporting strategic partnerships with manufacturers and service providers.
Our best solutions arise when diverse perspectives come together. Diversity is key to achieving our vision of becoming the Experience Champion in Consumer Electronics. We value diversity, promote equal opportunities, and foster inclusion – join our team!
